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2024-25

Essential Objectives

Course Syllabus


Revision Date: 03-Sep-24
 

Fall 2024 | SWK-2150-VO01 - Introduction to Interviewing & Counseling Skills


Online Class

Online courses take place 100% online via Canvas, without required in-person or Zoom meetings.

Location: Online
Credits: 3 (45 hours)
Day/Times: Meets online
Semester Dates: 09-03-2024 to 12-16-2024
Last day to drop without a grade: 09-16-2024 - Refund Policy
Last day to withdraw (W grade): 11-04-2024 - Refund Policy
This course has started, please contact the offering academic center about registration

Faculty

Lisa Dubbert
View Faculty Credentials
View Faculty Statement
Hiring Coordinator for this course: Kate Hughes

Course Description

This course introduces students to the fundamentals of interviewing and counseling. Students learn effective techniques for interviewing, relationship-building, and communicating with clients, including strategies for supporting individuals experiencing crisis. Emphasis is placed on building introductory counseling skills and exploring how they apply to various populations.


Essential Objectives

1. Articulate the importance of developing a trusting relationship through reflective listening, empathy, authenticity, and non-judgmental feedback.
2. Practice the skills of active listening, including perception checks, reframing, utilizing silence, declining to give advice, and awareness of transference.
3. Practice effective inquiry skills, including open-ended questions, reflecting, paraphrasing, summarizing, and non-verbal communication.
4. Demonstrate an understanding of the interviewing process including intake, assessment, and referral.
5. Recognize the impact of crisis and trauma-responses and how they can impact interactions.
6. Identify strategies and tools for promoting self-awareness, self-care, and resiliency to mitigate burnout, compassion fatigue, and exposure to trauma.
7. Explain how personal values and ethics influence working with clients, as well as the ways in which implicit and explicit bias can impact professional decision-making and interactions.
8. Analyze various counseling practices and their appropriateness with diverse populations.


Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.


Required Textbooks and Resources

This course uses one or more textbooks/books/simulations.

Fall 2024 textbook details will be available on 2024-05-20. On that date a link will be available below that will take you to eCampus, CCV's bookstore. The information provided there will be specific to this class. Please see this page for more information regarding the purchase of textbooks/books.

SWK-2150-VO01 Link to Textbooks for this course in eCampus.

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.


Methods

The online classroom offers some different ways to engage and learn from the material and each other. The heartbeat of our class is the Discussions. We gather there to learn, grow, challenge each other and strengthen our skills as students and future professionals.

In addition to the discussion forum, other methods of learning and engagement for this class include midterm and final, along withvideo journals and visual presentations, such as power points.


Evaluation Criteria

Students are evaluated in multiple ways in the online classroom. Considerations include: participation, being on time, demonstration of knowledge of the material, college level writing, including correct spelling, punctuation, and grammar, APA format when applicable, engaging in discussion with classmates, meeting deadlines.

Discussions 45%
Video Journals 15%
Midterm 20%
Final 20%

I'm looking forward to an educational, interesting semester!


Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

 HighLow
A+10098
A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
P10060
NPLess than 600


Weekly Schedule


Week/ModuleTopic  Readings  Assignments
 

1

  

Read Chapter 1: An Invitation to Counseling Work

Read Love Executioner in the book Love's Executioner by Irvin Yalom

  

You will notice that along with your reading you have weekly assignments
You will also notice that there are supplemental material, such as video clips of counseling sessions and interviews. These are helpful elements of the class and offer you some insight into how working with a client might look like.

Assignment#1

Love and Fear What does the literature say about the role of love and fear in counseling?

Assignment#2. Personal Reflection Share with the class why you think you want to be a counselor/therapist and why do you think people seek out/receive counseling?

 

2
  

Read Chapter 2:Getting Started: Skills and Tasks for Engaging a new Client

Read "If Rape Were Legal" in Love's Executioner

  

Assignment #1 Questions

Questions-counselors ask a lot of questions. Share your thoughts about various questions, silence, prompts. In what ways do we engage in questioning without appearing “nosey.” What are some unique considerations/purpose when asking types of questions Share your thoughts about engagement with the client. Make sure to reference the text and or other material you used to support your thoughts.

Assignment #2 Communication./Counseling

What have your learned about nonverbal communication and its factor in the counseling relationship? Consider exploring some outside material to enhance what you are learning in the reading.

Find some time to people watch this week and observe some non verbal behavior-share what you notice. Refer to page 64: Reflection exercise 2.3-

Incorporate what you are learning about nonverbal communication and your Observation Exercise on page 64

 

3
    

Video Journal #1

Assignment 2 Expression of Feelings Communication and our responses to clients plays a large role in the therapeutic relationship. The reading this week explored empathy, range of responses, reflection-important elements going with the client, engagement, and developing the relationship. What are your take aways regarding these approaches and efforts with the client. What are important about these pieces? How do you see yourself integrating these communication skills?

 

4
  

Chapter 4 Establishing the Cultural and Ethical Foundation for Good Practice

Read "The Wrong One Died" in Love's Executioner

  

Assignment #1 Cultural Education Plan

In powerpoint presentation, create your own cultural education plan. Include in your plan all of the things you might want to do to increase your understanding of the differences discussed in this chapter. This should be a unique plan, specific to you. One's cultural life lens will be different from person to person. In many ways, while academic in nature and our chapter reading this week is rich with material about cultural and ethical considerations-this is also a personal plan, an important plan for counselors.

Powerpoint presentations offer a creative manner in which to deliver information. I have even had students offer audio clips in their presentations. While important to cover the highlights you are bringing to the assignment, you have some freedom in a presentation that you don't otherwise have in a traditional paper format.

Assignment #2

Ethical Foundation In the time you will review 6 ethical dilemmas beginning on page 140. As the book states: " The best way to think about ethical principles is to imagine how you would apply them in real life situations, especially when the right thing to do is not all that clear cut, that is, when the situation poses an ethical dilemma.

There are series of ethical dilemmas for your consideration, as you read and reflect, think about what you would do if you were the counselor, identify your your solutions, ideas, concerns about the situation. Explore the ethical principle and how that is a guide.

For practice skills:

Select 1 of 6 ethic dilemmas to really focus on and create a written dialogue of an exchange you would have with the client in that scenario and the current ethical dilemma you are facing. For reference, review the Case Study Examples we have seen in the text (reference pages 78-79; 97-98) for format and examples.

In addition to the dialogue practice exercise, include brief summary sharing what you learned about yourself and the ethical foundation necessary for a counselor. Where might you struggle? What areas might be more clear? What would be helpful for you as you learn to tackle ethically ambiguous situations.

This summary should be minimum of 250 words.

 

5
  

Read Chapter 5 Assessment, Goal Setting, and Action Planning

Read "I never thought it would happen to me" In Love's Executioner

  

Assignment #1 Constructive Goals

Think of 4 problems that a client might bring into counseling. Turn each of these problems into constructive goals and how you can you make each one measurable?

Assignment #2

Setting and Practicing

Refer to page 174 and reread Reflection Exercise 5.2: Goal Setting and Case Example 5.1: Goal Setting and Action Planning.

Follow the instructions given in the box.

As the assignment says, "feel free to embellish the case example with imagined details. Be as creative as you think of this student's whole person and general level of functioning. "

 

6
    

Assignment 1: Video Journal 2

Assignment 2: Counseling Skills

This week's reading in our textbook, really takes some time to explore various skills, the counseling relationship and responsibility, and some benefits and pitfalls of these skills in the therapeutic relationship.

The chapter explores the focus in the session,
self disclosure
transference/countertransference
hunches/challenges
affirming/validating
direct questions
themes
constructive feedback

These nuances are elements in the counseling relationship, knowing when and how to use them are important.

Select 2 of these nuances and create a powerpoint/presentation. Include a summary, in your own words in your own unique style of the nuances you selected. I recommend doing some additional reading/research to support you growing understanding. Our library is a great resource.

In your presentation, include some benefits and pitfalls associated with these nuances. Consider your skill set at this time, which nuance will be "easy" and which nuance will be "challenging" explain.
Share why counselors deepen the therapeutic relationship? What is the goal? Outcome? Reason? Need? etc.

 

7

Midterm

    
 

8
  

Read Chapter 7 Essential Action Skills: Working Towards Goals

Read Three UnOpened Letters in Love's Executioner'

  

Assignment 1 SpecificStrategies

Imagine yourself as a new client going for counseling. You form a good relationship with your counselor; then you begin to talk about using specific strategies to help you achieve your goals.

Which strategies would you hope your counselor would suggest? Explain.

Assignment 2. Feeling bored as a counselor

Spend some time thinking about the case below, what are your concerns, thoughts, reactions? What do you notice? What direction do you go in professionally? What more might you need to know? What might be obstacles for you as the counselor?

After reading the script below, write a short dialogue between you and the client regarding the scenario below and your approach and take on it.

 

9
  

Read Chapter 8 Advanced Action Skills: Moving Beyond Stability

Read Therapeutic Monogamy in Love's Executioner

  

Assignment 1 Video Journal

Assignment #2 Advanced Skills

Pick one of the advanced skills discussed in this chapter and begin to read about the theory and research conducted on this skill. Use the suggested readings as a start, but then widen your literature search. Reflect on how much or how little outcome research has been done on this skill. How does this affect your future consideration of using it in your work.

Present this is a powerpoint presentation.
Include a thorough reference list
Integrate APA format as needed

 

10
    

Love's Executioner by Irvin Yalom

 

11
  

Read Chapter 9 Skills for Managing Crisis Situations

  

Crisis

What kinds of crises do you imagine you will most regularly confront in your own counseling work? How emotionally prepared are you to deal with those? If you imagine yourself frightened by the prospect of these crisis situations, how could you prepare yourself by way of getting more exposure to those situations before being called upon to be the person responsible for responding?

 

12
  

Read Chapter 10 Exceptional Counseling Challenges


Read Chapter 11, Skills for Ending

  

Assignment #1 Special Populations

Consider what kind of special populations you might be draw to in your counseling work-explain What is the appeal? What do you anticipate you might learn-either in terms of skills or about yourself-from your work with this population. What special skills or training will you need to consider doing this work.

Assignment #2

Ending

There are several considerations when ending with a client, the book touches upon gradually reducing sessions, measures of success (how do we know that it is time to "end') abrupt endings, gifts, and preparation for ending.

For reflection consider the following questions: As a counselor, how do we measure success in terms of goal attainment and client satisfaction? As a counselor how might we address a client who is hesitant to end counseling? What happens in the ideal termination process? What are the hallmarks of a successful counseling experience and how do we know?

 

13
  

Read Chapter 12 The Whole Counselor: Maintain Health and Perspective

  

Assignment #1Do you still want to be a counselor?

As you move through your academic career and build towards reaching your goal of being a counselor, continue to reflect and ask yourself "Do I still want to be a counselor?"

This can be a tough question-it can prove to be tough if we think "no" or "I'm not sure".
This answer might fluctuate depending upon when you ask, what you are doing, where you are at in life-

So share with us, the current answer to the question "Do I still want to be a counselor?"

Assignment #2

Burn Out

Do some examination of the literature on burn out. What does the literature/research say about burn out and what are recommendations the prevent burnout as a counselor? How do you see this applying to your work in the future as a counselor?
What are factors that lead to burn out?

 

14

Final Project

    
 

15
    

Personal
Academic
Closure

 

Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.


Participation Expectations

Participation:

You need to be in class at least 3 times a week to complete the assignments and to engage in meanginful participation with your classmates. Engage in a minimum of 2 classmates with a thoughtful and academic response.

Students are expected to participate in classroom discussions. A good rule of thumb is toengage with 2 classmates per discussion assignment. Academic comments and thoughts are expected in responses.



Missing & Late Work Policy

Classes begin on Tuesday and end on Monday at 6PM. This might vary from time to time, but will be clearly marked in the forum. Be mindful of dates and plan accordingly.. The dates are listed each week for your convenience.

There are times in which you will miss a class. In online classes, there is so much flexibility and access to the internet-this shouldn’t be an issue. However in the event that you need to miss a class, there is a Make Up Policy. You can miss one class per semester and make up the work the following week without penalty. You will need to contact me. It is preferable that you contact me prior to the absence, if possible. Please reach out to me via messaging in our classroom in Canvas.

Video Journals, Midterms and Finals are not accepted late.

The weekly discussions will receive a late penalty; however if you post your work after the close of class-work is not accepted.


Accessibility Services for Students with Disabilities:


CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.


Academic Integrity


CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.