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Course Planning by Program

2023-24

Essential Objectives

Course Syllabus


Introduction to Case Management




Credits:
Semester Dates: Last day to drop without a grade: 09-25-2023 - Refund Policy
Last day to withdraw (W grade): 11-06-2023 - Refund Policy
This course has started, please contact the offering academic center about registration

Faculty

Not Yet Assigned
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Course Description

This course provides an overview of social work methods with an emphasis on case management services. Students use observational, problem-solving, recording, and relationship-building skills to explore topics such as the history and development of the social service profession, the nature of social work practice, the interface between individuals and the environment, and ethical dilemmas inherent in case management, including needs and issues related to developmental and physical disabilities, socioeconomic status, education, substance abuse, and family violence.


Essential Objectives

1. Explore the history and development of social work practice and its central focus on the interface between individuals and environment.
2. Identify the role and responsibilities of a case manager and other professionals working in a social services environment.
3. Discuss holistic approaches for working with individuals, families, groups, and communities.
4. Practice relationship-building and communication strategies with service providers.
5. Demonstrate effective techniques for interviewing and relationship-building with clients.
6. Observe and record complex human behavior and events accurately and thoroughly for progress notes and report writing.
7. Practice the essential components of a successful case management, including intake, needs assessment, trauma-informed practice, individualized action plans, service planning, monitoring, and evaluation.
8. Explain how personal values and ethics influence working with clients and cases, as well as the ways in which implicit and explicit bias can impact professional decision-making and interactions.
9. Discuss practices that help diverse populations overcome barriers and encourage self-sufficiency in a variety of ways, including financial independence and cultural adaptation.
10. Explore practices that promote resiliency among clients, their families, and practitioners.


Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.


Required Textbooks and Resources

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.


Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

 HighLow
A+10098
A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
P10060
NPLess than 600


Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.

Accessibility Services for Students with Disabilities:


CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.


Academic Integrity


CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.