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Course Planning by Program

2026-27

Essential Objectives

Course Syllabus


Revision Date: 15-Aug-26
 

Fall 2026 | SWK-1010-VO02 - Introduction to Human Services


Online Class

Online courses take place 100% online via Canvas, without required in-person or Zoom meetings.

Location: Online
Credits: 3 (45 hours)
Day/Times: Meets online
Semester Dates: 09-08-2026 to 12-21-2026
Last day to add this section: 09-17-2026
Last day to drop without a grade: 09-21-2026 - Refund Policy
Last day to withdraw (W grade): 11-09-2026 - Refund Policy
This course has started, please contact the offering academic center about registration

Faculty

Michael Ohler
View Faculty Credentials

Hiring Coordinator for this course: Gilberto Diaz Santos

General Education Requirements


This section meets the following CCV General Education Requirement(s) for the current catalog year:
Social Science
    Note
  1. Many degree programs have specific general education recommendations. In order to avoid taking unnecessary classes, please consult with additional resources like your program evaluation, your academic program catalog year page, and your academic advisor.
  2. Courses may only be used to meet one General Education Requirement.

Course Description

This course provides an overview of the organization, values, theories, and variety of activities of various human service professions, with specific emphasis on social work. Students explore the human services and examine opportunities and educational requirements for a career in social work and other helping professions.


Essential Objectives

1. Trace the development of social welfare institutions in the United States, including the organization, funding sources, goals, management, and policies of contemporary local, state, and federal human service programs.
2. Compare human services systems in the United States to those developed in other global cultures and diverse societies.
3. Explain the needs of individuals and communities that are addressed by the human services system, describe human service programming, and evaluate the efficacy of common intervention methods.
4. Identify and discuss the educational and ethical requirements of human services professionals including the National Association of Social Workers Code of Ethics.
5. Apply the core values of Social Work—service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence.
6. Discuss the importance of cultural competence and demonstrate skills and strategies for supporting and collaborating with individuals from diverse backgrounds.
7. Explain the forms, mechanisms, and dynamics of oppression and the strategies of social change that advance human rights and social, economic, and environmental justice.
8. Explore the scope and diversity of career opportunities in social work and other human services fields through assignments such as informational interviews, job shadows, or other career exploration activities..


Required Technology

More information on general computer and internet recommendations is available on the CCV computer recommendations Support page.

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.


Required Textbooks and Resources


*** This is a no cost textbook or resource class. ***

SWK-1010-VO02 Link to Textbooks/Resources Information for this course in eCampus.

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.


Methods

Readings in Files or handouts

online discussion

Response papers

Exams

Quizzes

Films

Integrative learning

End of semester final presentation

*Presentation of the news.

* Each of you will have the chance to lead a discussion board of a current news item that pertains to human services.


Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

 HighLow
A+10098
A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
P10060
NPLess than 600


Weekly Schedule


Week/ModuleTopic  Readings  Assignments
 

1

introductions. This will include the standard ice breaker: name, where you are from etc. but because it is Human Services we will take another step. Please be ready to tell the class why you are taking the class. And if it is because you are interested in pursuing work in the field, tell us why. Also if you know what area of human services you would like to pursue tell us that as well.

- ground rules. Ground rules are always important but they are especially important in human services classes. There may be times when personal information is shared by one of you.

- the introductions will include my own as well. I am a practitioner in the field of human services and will outline some of my experience. This is important as I want to let you know that in addition to being your instructor I can be a resource as well.

- I will go over the entire course description (available on Canvas). This will take some time. While what is written may be somewhat self-explanatory, what is in between the lines is not. There is much to be said about the field of human services. Going over the Course description will be our way of getting at this.

- explanation of the current events presentations. See further details in Announcements

- I will also go over how writing method for the semester. It is called Scholarly Personal Narrative (SPN). See handout on Canvas. SPN allows us to combine a sense of academic rigor with our sense of experience. It allows us to be one of the experts we consult with.

- go over what will be expected next week

    

Discussion post:Keeping in mind we really haven’t formally even defined “Human Services”….Based on the reading in files under Social Problems: from a Human Services standpoint, what is the problem? Why do we need to have Human Services?-

 

2

- social problems

- News presentation

- “introduction additions”? one other thing you might like us to know.

  

Reading: Complete handouts in Files on Social Problems

  

Written assignment: Expand on discussion posts and responses: 1. what are the problems in our society that cause us to have a need for human services. 2. What do you think we should do about it? There are no wrong answers. Please be as broad or as specific as you’d like. Please note that this is different than the groups in need; we will get into that next week. For example if the problem is income equality. The group in need might the homeless population. Be sure to reference the reading at least once. (minimum 400 words, no maximum)

 

3

- social groups

- News presentation

- Discussion: Who are the groups that need us? Does this differ from area to area, even within the state of Vermont?

- explanation of This I Believe

- distribution of AHS department topics: Family Services, Voc Rehab, Reach Up, DMH , DAIL, DOC, VDH, DVHA, APS, OCS - ESD Emergency Housing, OEO -

  

AHS website

  

Discussion post due: Name and discuss a group in need of human services. Note that this is different than the problem itself. Who are these Humans? For example if the problem is addiction, then who are the addicts? If the problem is homelessness then who are the people that find themselves in these situations. How do we help? Note you can use the same issue as paper number one. 100 minimum. 2 reponses

 

4

Agency of Human Services

Class Discussions board: The Agency of Human Services

AHS departments

  

Reading: AHS documents TBA

  

Writing: This I Believe statements (assignment in Files)

 

5

Children and Families

- Movie excerpts from Precious and others

- Discussion board about children and parents

  

Reading: Excerpts from Turning Stone by Marc Parent

  

Discussion post about children and parents

 

6

– why you?

  

Reading: Pratt document on Burnout and other documnts in Files

  

Written assignment: The “Gut Check”: see rubric in Files

 

7

- Lets talk about housing and human services, its what I do.

  

look for forms and docuents on housing in files

  

discussion board: what do you know about housing as it pertains to human services?

response paper: is housing a human right?

 

8

Lets talk about Stigma and Substance Use Disorder

  

Reading: on substance use disorder Files

  

Discussion post TBA

 

9

a larger perspective: The policy approach and the impact of theory on policy

  

Reading: TBA in files

  

Written assignment: based on readings and personal knowledge take a shot at writing a social policy or make a case for a policy that needs to be changed

 

10

4/2/26

Listening Skills

  

Reading: Listening skills in Files

  

discusion post: name a time when you felt istened to.... or a time when you did not feel listened to

 

11

Class:

Lets talk about trauma

  

readings on trauma in files

  

discussion post on trauma

 

12

Class:

Lets talk about Mental Health

  

reading TBA

  

Discusion post on your own knowledge of mental health

 

13

TBA - time to work on exam and presentations

    

exam

 

14

Final Presentations

    

choose a topic and submit a final presentation on the discussion board. details to come

exam due

 

15

Final Presentations continued

    
 

Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.

Accessibility Services for Students with Disabilities:


CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/student-support/accessibility-services/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.


Academic Integrity


CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.

Apply Now for this semester.

Register for this semester: March 30 - December 21, 2026