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Essential Objectives

Web Schedule Fall 2020

Revision Date: 06-Jul-20

INT-1013-VO01F - Personal & Professional Effectiveness

Flex Class

Flex courses are online courses with flexible assignment submission, allowing students to manage their completion pace during the semester. Flex courses remain open for enrollment throughout the first half of the semester.

Synonym: 199459
Location: Online
Credits: 1
Day/Times: Meets online
Semester Dates: 09-08-2020 to 12-21-2020
Last day to drop without a grade: 09-28-2020 - Refund Policy
Last day to withdraw (W grade): 11-09-2020 - Refund Policy
Faculty: Fern Fryer | View Faculty Credentials
This course has started, please contact the offering academic center about registration

Comments: Flex section - students will work at their own pace to complete course objectives by the end of the term. Contact a CCV advisor for more information about this format.

Course Description:

Becoming highly effective, both personally and professionally, requires empathy, resilience, strong communication skills, and a dedication to proactive behaviors. This course explores these skills and illustrates ways to weave them into daily practice.

Essential Objectives:

1. Demonstrate empathic communication skills including active listening, building consensus, and meeting mutual goals.
2. Identify and value diverse cultural perspectives.
3. Demonstrate key characteristics of resilience and proactive behaviors in meeting challenges and finding solutions.
4. Develop and communicate a personal mission statement based on long-term goals and principles.
5. Demonstrate audience awareness through the application of diverse communication strategies.


In this course, we’ll be partnering with Education Design Lab to help you earn 21st Century Skills Badges. You will earn the Empathy, Intercultural Fluency, Oral Communication, and Resilience badges.

No textbook is required, but you do need reliable internet to access the readings and videos.In a Flex class, you work at your own pace; you will need to complete the activies in one module before moving on to the next.

There are 6 modules in this Flex class, which are listed below; each one has an overview with learning objectives, an interactive lecture, readings and resources, a demonstrate your learning discussion and an assignment and/or assessment.

Module 1:Empathy- Recognizing Others’ Needs & Validating Their Feelings

Module 2: Empathy-Listening Actively and Incorporating Diverse Perspectives

Module 3: Intercultural Fluency- Showing Curiosity & Challenging Biases

Module 4: Resilience- Practicing Self-Awareness by Learning from Experience

Module 5: Resilience- Exhibit Flexibility & Be Solution-oriented

Module 6: Oral Communication & Narrative

Pre-class assignment: The Education Design Lab requires that each badge-earning experience begin with a Checkster 360 report. The idea of a 360 report is that it provides a complete assessment of a person, both the person’s own perspective of his/her skills as well as an assessment from others, such as peers, professors, co-workers, and employers. The Lab partnered with Checkster, a web-based platform for hiring tools, to offer learners the opportunity to complete a 360 report, which will be a powerful development tool as they begin the badge-earning process.

The specific instructions for Checkster can be found on our Canvas page under Module 0. If you are taking multiple classes that require a Checkster 360 report, you will only need to do it once.

Evaluation Criteria:

Demonstrate Your Learning Forums 30%
Badge Assessments 50%
Assignments 20%


Fall 2020 textbook data will be available on July 6. On that date a link will be available below that will take you to eCampus, CCV's bookstore. The information provided there will be for this course only. Please see this page for more information regarding the purchase of textbooks.

The last day to use a Financial Aid advance to purchase textbooks is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.

Contact Faculty:

Email: Evelyn Fryer
Hiring Coordinator for this course: Jennifer Gundy

Accessibility Services for Students with Disabilities: CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please

  1. Provide disability documentation to the Accessibility Coordinator at your academic center.
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Honesty: CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.

Course description details subject to change. Please refer to this document frequently.

To check on space availability, choose Search for Classes.

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