Course Syllabus

Fall 2024 | COM-2360-VP01 - Conflict Resolution

In Person Class

Standard courses meet in person at CCV centers, typically once each week for the duration of the semester.

Faculty

Vincent Pizzigno
View Faculty Credentials

Hiring Coordinator for this course: Ashraf Alamatouri

Course Description

Students will explore the scope and nature of, and become acquainted with, methods of conflict resolution and nonviolent change at various levels. Focuses on active listening and oral communication skills, principled negotiation, mediation, arbitration, and nonviolent direct action. Students also examine their own personal communication styles with regard to conflict.

Essential Objectives

1. Explore the nature of conflict and conflict management.
2. Describe different conflict management processes and their characteristics, including conflict resolution, negotiation, mediation, and nonviolent change.
3. Discuss the connections between conflict, violence, and human nature.
4. Examine the role of ethics in managing conflicts.
5. Interpret and understand personal conflict styles in order to identify roadblocks to communication.
6. Develop strategies for active listening, assertiveness, and cooperation in order to strengthen his/her skills in managing everyday conflict in the workplace and at home.
7. Demonstrate proficiency in speaking through participation in mock conflicts, role playing, presentations, and discussion.
8. Prepare a formal presentation that demonstrates proficiency using the CCV Oral Communication Rubric.

Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.

Required Textbooks and Resources

*** This is a no cost textbook or resource class. ***

This course uses one or more textbooks/books/simulations.

Fall 2024 textbook details will be available on 2024-05-20. On that date a link will be available below that will take you to eCampus, CCV's bookstore. The information provided there will be specific to this class. Please see this page for more information regarding the purchase of textbooks/books.

COM-2360-VP01 Link to Textbooks for this course in eCampus.

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.

Methods

Methods include:

• Roundtable discussions,
• Role play,
• Readings,
• Short essays,
• Several presentations, and
• Critical feedback from instructor and students.

Evaluation Criteria

The following outlines the areas of student activity meriting a grade and its percentage of the final grade.

• Class Participation - 34% of the Final Grade: All students are expected to engage in class discussion and interaction meaningfully and respectfully.
• Essays - 33% of final grade: These must follow the MLA/APA format and be submitted on time, well conceived, substantive, and grammatically correct.
• Presentations - 33% of final grade: These relate to various learning themes, and communicating effectively involves the competencies outlined in CCV’s Oral Communication Rubric.

The following provides a narrative to grades.

• A Assessment at this range is extraordinary performance, indicated by an unusually high level of original, insightful, and critical thinking, expanded understanding of issues, and pristinely clear and succinct expression.
• B Assessment at this range is better than average performance, indicated by originality, sound comprehension and expression of the issues, and attention to detail,
• C Assessment at this range is satisfactory, indicated by average thinking and understanding of issues and adequate expression.
• D Assessment at this range indicates marginal performance demonstrated by lack of preparation, understanding, commitment, and output.
• F This assessment is failure to meet course objectives and/or grading criteria for successful completion, indicated by major difficulty understanding course material and/or not fulfilling assignments as prescribed.

Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

	High	Low
A+	100	98
A	Less than 98	93
A-	Less than 93	90
B+	Less than 90	88
B	Less than 88	83
B-	Less than 83	80
C+	Less than 80	78
C	Less than 78	73
C-	Less than 73	70
D+	Less than 70	68
D	Less than 68	63
D-	Less than 63	60
F	Less than 60
P	100	60
NP	Less than 60	0

Weekly Schedule

Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

• In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
• Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
• Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.

Participation Expectations

Students are expected to:

• Read and understand all material and assignments found in the weekly Class Notes,
• Think creatively and critically,
• Act with integrity and good intent,
• Make a commitment to succeed,
• Accept responsibility,
• Ask questions, and
• Seek feedback.

Missing & Late Work Policy

All assignments are expected to be delivered on their respective due dates.

Accessibility Services for Students with Disabilities:

1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Integrity