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Essential Objectives

Web Schedule Spring 2021

Revision Date: 13-Nov-20

Strategies to Improve Workplace Communication

Semester Dates: Last day to drop without a grade: 02-15-2021 - Refund Policy
Last day to withdraw (W grade): 03-28-2021 - Refund Policy
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This course has started, please contact the offering academic center about registration

Comments: Flex section - students will work at their own pace to complete course objectives by the end of the term. Contact a CCV advisor for more information about this format.

Browse the Canvas Site for this class.

Course Description:

Addresses some of the key ingredients for improving communications in organizations. Participants learn how to set priorities, improve communication effectiveness, build rapport, and handle conflict through better communication inside and outside the group environment.

Essential Objectives:

1. Identify the skills necessary for good communication in an organizational setting (active listening, giving and accepting feedback, cooperation, assertiveness, non-verbal communication).
2. Identify the barriers to effective communication within an organization and describe possible solutions to typical problems.
3. Analyze one's own effectiveness in organizational communication.
4. Develop a set of strategies (e.g., setting priorities, building rapport, resolving conflict for improving one's communication effectiveness in organizational situations).



* Short Lectures and Videos

* WeeklyReading Assignments

* Short Essays

* Discussion Forums

Evaluation Criteria:

Evaluation and Grading will be based on the following criteria, as well as a 100 point grading system.

Demonstrate Your Learning: 30 Points. These assignments allow you to you demonstrate what you are reading and learning about by providing me with a short descriptions.

Assignments: 40 Points, one - two paragraph essays are assigned to help build your knowledge and skill level in various subject areas, and assist you to self evaluate and apply course concepts to your professional situations.

Quiz: 10 Points.

Final Exam: 20 Points.


Spring 2021 textbook data will be available on December 2. On that date a link will be available below that will take you to eCampus, CCV's bookstore. The information provided there will be for this course only. Please see this page for more information regarding the purchase of textbooks.


The last day to use a Financial Aid advance to purchase textbooks is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.

Accessibility Services for Students with Disabilities: CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please

  1. Provide disability documentation to the Accessibility Coordinator at your academic center.
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Honesty: CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.

Course description details subject to change. Please refer to this document frequently.

To check on space availability, choose Search for Classes.

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