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Course Planning by Program

2026-27

Essential Objectives

Course Syllabus


Revision Date: 11-Apr-26
 

Fall 2026 | COM-1020-VO03 - Interpersonal & Small Group Communication


Online Class

Online courses take place 100% online via Canvas, without required in-person or Zoom meetings.

Location: Online
Credits: 3 (45 hours)
Day/Times: Meets online
Semester Dates: 09-08-2026 to 12-21-2026
Last day to add this section: 09-17-2026
Last day to drop without a grade: 09-21-2026 - Refund Policy
Last day to withdraw (W grade): 11-09-2026 - Refund Policy
Open Seats: 19 (as of 04-12-26 8:05 PM)
To check live space availability, Search for Courses.

Faculty

Katherine Maynard
View Faculty Credentials
View Faculty Statement
Hiring Coordinator for this course: Ashraf Alamatouri

General Education Requirements


This section meets the following CCV General Education Requirement(s) for the current catalog year:
Communication
    Note
  1. Many degree programs have specific general education recommendations. In order to avoid taking unnecessary classes, please consult with additional resources like your program evaluation, your academic program catalog year page, and your academic advisor.
  2. Courses may only be used to meet one General Education Requirement.

Course Description

Theories of effective communication will be examined and practically applied. Emphasis will be placed on active listening, observation, reflective responses, and the use of clear language in interpersonal and small group situations.


Essential Objectives

1. Identify barriers to effective communications and apply strategies for overcoming them.
2. Evaluate communication styles and their relative appropriateness in different situations.
3. Describe and apply, in a variety of situations, reflective listening, assertiveness, and negotiation skills.
4. Describe common roles for participants in small group situations.
5. Identify, describe, and evaluate different forms of decision-making in small groups.
6. Prepare a formal presentation that demonstrates proficiency using the CCV Oral Communication Rubric.


Required Technology

More information on general computer and internet recommendations is available on the CCV computer recommendations Support page.

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.


Required Textbooks and Resources

This course uses one or more textbooks/books/simulations, along with free Open Educational Resources (OER) and/or library materials.

Fall 2026 textbook/book details will be available on 2026-05-18. On that date a link will be available below that will take you to eCampus, CCV's bookstore. The information provided there will be specific to this class. Please see this page for more information regarding the purchase of textbooks/books.

For Open Educational Resources (OER) and/or library materials details, see the Canvas Site for this class.

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.


Methods

In this course we will explore distinct elements of communication, including:
  • how to understand both verbal and nonverbal communication,
  • building (and ending) friendships, romantic partnerships, etc.
  • understanding romance, love, marriage, family relationships
  • skills to get along better with others, and meet your own needs too,
  • the roles of perception and self-concept/identity
  • improve your conflict resolution skills,
  • explore the impact of culture on communication
  • explore dynamics of power and influence relative to communication
  • gender differences in communication
  • decipher relationship dynamics & dysfunctions,
  • examine productive group process,

INSTRUCTIONAL METHODS:

This class is highly participatory, with many exercises and activities. I typically include the following in my approach:

  1. Weekly online Discussion Forums
  2. Weekly Learning Activities that prompt you to apply course concepts
  3. Brief Instructor Lectures/Video Demonstrations
  4. Individual short Oral Presentations by classmates
  5. "Engagement" papers (designed to foster deeper personal reflection on skills and concepts under review)
  6. Films and video clips
  7. Self-Assessments
  8. On-line chapter Quizzes - note these are untimed and you get two tries, with highest grade recorded. I drop the three lowest quiz scores.

Evaluation Criteria

D. Criteria and Methods for Evaluating Students:

Participation and Attendance Expectations:

We will "meet" online, using CANVAS as our learning platform. There will be links in each week's CANVAS module directing you to things to READ/WATCH/LISTEN/DO each week, with specific assignments to complete each week.

CCV policy states that to be considered "Present" in an online course, a student has to complete at least one activity of assignment in that week's module. If you do not do so, this is considered an Absence.

  • In terms of my grading, participation in the Discussion Forum is a high priority, because this is how we'll connect and share our learning.
  • IMPORTANT: Regardless of points earned, Students who do not consistently post in the Forums should not expect to earn more than a C for the class.
  • IMPORTANT: Regardless of points earned, students who don't submit the Oral Presentation/don't engage with classmates on THEIR presentationscan not earn more than a C.

To stay in good academic standing in this course, students should not accrue more than two absences, to be used in case a serious emergency or sickness prevents one from participating. See my full ATTENDANCE POLICY BELOW. All absences can detract from your grade.

CIVILITY

At all times, we will strive to be respectful and assure that everyone can be heard and be as comfortable as possible.I ask each student to commit to creating a positive classroom dynamic.

Civility doesn't mean we can not disagree, but we must at all times:

  • display respect,
  • remain open to hearing out others' viewpoints,
  • employ logic and provide rationale for assertions we make,
  • rely on information sources based on evidence using sound academic critical thinking
  • credit our sources appropriately
  • avoid personal attacks, disparagement, or offensive language (that which demeans others, use of swear words, etc.)

a). Quizzes

  • Quizzes will be used to measure students’ basic comprehension, understanding and application of selected theories and concepts introduced in Chapters in the text, lectures and discussions. They will be used as a means to measure knowledge and skill application across all the aforementioned learning objectives.
  • Expect weekly Quizzes - to be completed online within the weekly deadline.
  • Missed quizzes may not be made up. I drop the 3 lowest quiz grades. quizzes are open book, untimed and allow two tries, with highest score recorded.

b. Homework & Engagements. These assignments help assess students' knowledge and skills in relation to specific subject areas, and prompt students to self evaluate and apply course concepts to daily life situations.

c. Oral Presentation REQUIREMENTYour may work alone or if you wish, pair up with one other classmates, to prepare and record an Oral Presentationon a topic related to our course content. Presentation dates and topics will vary. I will provide a list and schedule.

d. Substantive and thoughtful in-class participation in online discussions

A limited number of extra credit assignments will also be available.

All assignments will receive a numerical raw score. Final letter grades will be based on your cumulative total of points out of 1000 total possible points.


Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

 HighLow
A+10098
A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
P10060
NPLess than 600


Weekly Schedule


Week/ModuleTopic  Readings  Assignments
 

1

Chapter 1 Interpersonal Communication Takes Two / Small Group Communication

  • Course Overview & Objectives (Expectations, Syllabus & Text)
  • Setting the Stage: Ethics, Trust, & Connection
  • Theory & Process of Communication
  • Classroom Community – getting acquainted & working together
  

Textbook: The Interpersonal Communication Playbook, @nd Edition, Gamble & Gamble, 2024. SAGE PublishingISBN # 9781071830840

Also: Nonviolent Communication: A Language of Life, by Marshall Rosenberg. Puddle Dancer Publishing, 2015. ISBN-13 # 9782005281

  

ASSIGNMENTS:Due next class session unless otherwise noted

  1. Study (not just read) Chapters 1 & 2 in your text.
  2. Review the online handouts about small groups:Ten Skills You will Develop in Groups,Making a Difference: Communicating in Small Groups&Group Roles and Development
  3. Take theONLINE QUIZZESon Chapters 1 & 2 in CANVAS. NOTE: For these first two weeks only, I am keeping the Chapter 1 & 2 Quiz submission links open until the end of the second week, as I know some of you may be waiting on your textbooks.
  4. Reminder: Quizzes are un-timed, two attempts (highest score counts), and open book.
  5. You must take theREQUIRED COURSE BASICS QUIZ,which reviews information about this course. Module Week #2 will NOT open for you until you have taken this quiz. Quiz answers can be found in the materials supplied to you in the Module labeled PRELIMINARIES & FAQ's - Start here!
 

2

Chapter 2 Self-Concept: Identity Self Presentation

  • Introduction to GROUPS: Tasks & Goals
  • The Self in Communication
  • Self-Disclosure & Risk
  

Same as in week #1 and throughout the course

  

ASSIGNMENTS

  1. Study Chapter 3 (Perception)
  2. Take the ONLINE quiz on Chapter 3 in CANVAS
  3. Complete any Learning Activity assigned
  4. Start work on ENGAGEMENT # 1- The Self. See Canvas for due date
 

3

Chapter 3 The Cultural Dynamics of Interpersonal Communication

  • Intro to Culture & Communication
  • Culture – Common Barriers, Diverse Values, World View
  • GROUPS: Team Building, Coalitions (Trust & Cooperation)
  

Same

  
  • Study Chapter 4. See the Study Guide for highlights.
  • Take the ONLINE quiz on Chapter 3 in CANVAS.
  • Complete any Learning Activity assigned
  • Complete ENGAGEMENT #1- the Self
  • Review the videos andarticles about Culture assigned in the Module
 

4

Chapter 4: Perception and Social Experience

  • GROUPS: How Groups Form, Teams & Roles, Setting Goals
  • Perception of self and others
  • Barriers - Gender, Bias, Culture, Media
  

Same

  
  • Study Chapter 4. See the Study Guide for highlights.
  • Take the ONLINE quiz on Chapter 4 in CANVAS.
  • Complete any Learning Activity assigned
  • Complete ENGAGEMENT #1
  • Submit your oral presentation if scheduled for next week by week’s end.
 

5

Chapter 5 Listening Mindfully in Relationships/ Introducing Nonviolent Communication

  • Deep Listening & Empathy
  • Identifying Listening Styles & Barriers
  • Intro toNon-Violent Communication - foundational principles
  • Study Chapter 6. See the Study Guide for highlights.
  • GROUPS: Norms & Cohesion (Functional & Dysfunctional groups)
  

same

  
  1. Study Chapter 5.
  2. Take the ONLINE quiz on Chapter 5 in CANVAS.
  3. Complete any Learning Activity assigned
  4. Study Chapters 1-3 inNon-Violent Communication
  5. Start work on ENGAGEMENT #2 –Listening, Verbal,& Non-Verbal Communication
  6. Submit your oral presentation if scheduled for next week by week’s end.
 

6

The Verbal Code: Words, Meanings, & Relationships

  • Skills & Mishaps with Verbal Communication/ Manners
  • Self- Responsibility &I messages
  • GROUPS: Norms & Cohesion (Functional & Dysfunctional groups)
  

same

  
  1. Study Chapter 6. See the Study Guide for highlights.
  2. Take the ONLINE quiz on Chapter 6 in CANVAS.
  3. Complete any Learning Activity assigned
  4. Continue work on ENGAGEMENT #2
  5. Study Chapter 4 in NON-VIOLENT COMMUNICATION -Identifying & Expressing Feelings
  6. Submit your oral presentation if scheduled for next week by week’s end.
 

7

Chapter 7: Non-Verbal Communication

Mid-Semester Evaluations

  • Skills & Mishaps with Verbal and Nonverbal Communication
  • GROUPS: Norms & Cohesion (Functional & Dysfunctional groups)
  

same

  
  1. Study Chapter 8. See the Study Guide for highlights.
  2. Take the ONLINE quiz on Chapter 8 in CANVAS.
  3. Complete any Learning Activity assigned
  4. Study Chapter 6 inNon-ViolentCommunication:Requesting That Which Would Enrich Life
  5. Complete work on ENGAGEMENT #2 – Listening, Verbal, & Non-Verbal Communication
  6. Submit your oral presentation if scheduled for next week by week’s end.
 

8

23 Chapter 7 Conversations: Social Glue

  • Conversational Competence & Skill Building
  • The Art of Small Talk
  • Essential Manners& Ethics
  • Non-Violent Communication-Taking Responsibility for Our Feelings
  

same

  
  1. Study Chapter 8. See the Study Guide for highlights.
  2. Take the ONLINE quiz on Chapter 8 in CANVAS.
  3. Complete any Learning Activity assigned
  4. Study Chapter 6 inNon-ViolentCommunication:Requesting That Which Would Enrich life
  5. Complete work on ENGAGEMENT #2 – Listening, Verbal, & Non-Verbal Communication
  6. Extra Credit – Respond to my Mid-term Narrative Evaluation
  7. Submit your oral presentation if scheduled for next week by week’s end.
 

9

Chapter 9: Emotional Communication

  • Emotional Intelligence (EQ)& Managing Emotions in Relationships
  • Assertiveness & Respect
  • Non-Violent Communication –Requests&Taking Responsibility for Our Feelings
  

same

  
  1. Study Chapter 9. See the Study Guide for highlights.
  2. Take the ONLINE quiz on Chapter 9 in CANVAS.
  3. Participate in the Online DISCUSSION FORUM. Note intermittent deadlines for posts.
  4. Complete any Learning Activity assigned
  5. Study Chapters 7 & 8 inNon-ViolentCommunicationReceiving Empathically/ The Power of Empathy
  6. Start work on ENGAGEMENT #3 – My Emotions and Experiences with Conflict.
  7. Submit your oral presentation if scheduled for next week by week’s end.
 

10

Chapter 10: Trust & Deception

  • Communication Climate: Trust, Confirming & Disconfirming Responses
  • Relational Violations: Lies, Gossip, Betrayal
  • Is Forgiveness possible?
  

same

  
  • Study Chapter 10. See the Study Guide for highlights.
  • Take theONLINE QUIZon Chapter 10 in CANVAS.
  • Participate in the Online DISCUSSION FORUM. Note intermittent deadlines for posts.
  • Complete any Learning Activity assigned
  • Study Chapter 9 inNon-ViolentCommunicationConnecting Compassionately with Ourselves
  • Continue work onENGAGEMENT #3– My Emotions and Experiences with Conflict.
  • Submit your oral presentation if scheduled for next week by week’s end.
 

11

Chapter 10: Power & Influence

  • Ethics in Communication:Kindness, Truth, Trust & Empathy
  • Power & Control in Relationships
  • Gender, Influencer Culture, Persuasion, Compliance Gaining
  • Power Orientations & Differentials
  

same

  
  1. Study Chapter 11. See the Study Guide for highlights.
  2. Take the ONLINE quiz on Chapter 11 in CANVAS.
  3. Participate in the Online DISCUSSION FORUM. Note intermittent deadlines for posts.
  4. Complete any Learning Activity assigned
  5. Study Chapter 10 inNon-ViolentCommunication Expressing Anger Fully
  6. Complete work on ENGAGEMENT #3 – My Emotions and Experiences with Conflict.
  7. Submit your oral presentation if scheduled for next week by week’s end.
 

12

Chapter 11: Conflict Management

  • The Value of Conflict & Your Conflict Management Style
  • Skills for Conflict Resolution/Fighting“Fair”
  • Non-Violent Communication-Self Compassion, Expressing Anger
  • GROUPS: Conflict in Groups
  

same

  
  1. Study Chapter 12. See the Study Guide for highlights.
  2. Take the ONLINE quiz on Chapter 12 in CANVAS.
  3. Participate in the Online DISCUSSION FORUM. Note intermittent deadlines for posts.
  4. Study Chapter 11 inNon-ViolentCommunicationThe Protective Use of Force/Liberating Ourselves & Counseling Others
  5. Start work on ENGAGEMENT #4 – Self Assessment.
  6. Complete any Learning Activity assigned
  7. Submit your oral presentation if scheduled for next week by week’s end.
 

13

Chapter 12: Interpersonal Needs, Relationship Dynamics of Friendship and Romance

  • Building & Maintaining Relationships
  • Friendships
  • From Attraction to Intimacy –Courtship and Romance
  • The Heart of the Matter:LOVE
  

same

  
  • Study Chapter 13. See the Study Guide for highlights.
  • Take the ONLINE quiz on Chapter 13 in CANVAS.
  • Participate in the Online DISCUSSION FORUM. Note intermittent deadlines for posts.
  • Start work on ENGAGEMENT #4 – Self Assessment.
  • Study Chapter 12 inNonviolentCommunicationLiberating Ourselves & Counseling Others
  • Complete any Learning Activity assigned
  • Submit your oral presentation if scheduled for next week by week’s end.
 

14

Chapter 13 Navigating Relational Turning Points

  • Foundations of Intimacy & qualities of Healthy Relationships
  • Relationship Dialectics (Why are relationships so hard?)
  • Relationship Dysfunctions: Jealousy, Violence, Addiction, Failures, & Breakups
  • Relationship Repair
  

same

  
  • Study Chapter 14. See the Study Guide for highlights.
  • Take the ONLINE quiz on Chapter 14 in CANVAS.
  • Participate in the Online DISCUSSION FORUM. Note intermittent deadlines for posts.
  • Finish work on ENGAGEMENT #4 – Self Assessment. Due last day of semester.
  • Submit your oral presentation if scheduled for next week by week’s end.
 

15

Chapter 14 Relationship Contexts: Family, Work & Health Related Settings

  • Navigating Family, Work, Health Care Settings
  • Wrapping it all up!
  

same

  
  • Participate in the Online DISCUSSION FORUM. Note intermittent deadlines for posts.
  • ENGAGEMENT #4should be submitted by end of this week.
  • Complete the onlineCOURSE EVALUATIONsent to you by CCV
 

Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.


Participation Expectations

We will meet ONLINE this semester:

Class will meet online through CANVAS where you will participate in online class discussions and interactive studies).

The course will start on Sept. 8, 2026 and runs through Dec.21, 2026. Plan to preview our CANVAS course, especially my welcome letter and the FAQ's (How will this class work?) before our first class week. Feel free to email me with questions at Katherine.Maynard@ccv.edu

Important: If you have never used CANVAS or participated in an ONLINE DISCUSSION FORUM, please sign up for a free CCV CANVAS workshop prior to the start of class. I will also provide some introductory videos to help explain the process.

CANVAS: There will be links in each week's Module directing you to that week's class content( the weekly forum, what to read, watch listen to each week), and specific Assignments to complete. See the FAQ's for more detail.

At all times in our online communication with one another, we will strive to be respectful and assure that everyone can be heard and be as comfortable as possible.

ATTENDANCE:To be counted as “Present” for class, you must log in to the CANVAS class each week and submit/completeat minimumcomplete one assignment or activity for that week. Although doing this will count you as "Present" for purposes of financial aid, just doing the minimum alone will not earn much in the way of points towards a passing grade.

For maximum points, you need to:

  • Participate fully in the Learning Activities,
  • Submit substantive posts in the Discussion Forums,
  • Take the weekly Quiz.
  • Completing other Module Assignment posted each week.

Absences: To stay in good academic standing in this course, students should not accrue more than two absences, to be used in case a serious emergency or sickness prevents one from participating. Three absences will put you on thin ice, and four is usually an Automatic Fail. All absences can detract from your grade. Whenever possible, notify me in advance of your absence in an given week.

Student Work and Responsibilities:

Complete each week's assignments to the best of your ability. Discussion on the assignments take place in online Discussion Forums. The critical thinking questions in the assignments are designed to increase your comprehension of the material. Therefore it matters that you complete reading and assignments in a timely fashion. It's also a good idea to “reread” each chapter for clear understanding and to look over the great chapter summaries provided by or textbook authors.



Missing & Late Work Policy

Assignments Policy:

All assignments need to be completed on time to earn full credit.

Late assignments have the following point deductions:

  • 15% deduction for work 1-week late,
  • 30% deduction for work 2-weeks late, and
  • barring extreme circumstances (alien abduction), I don't accept any work that is more than 2 weeks late.

EXCEPTIONS: The following assignments are not accepted late:

QUIZZES: These need to be submitted within the class week they are are assignment. However, I drop the three lowest quiz scores, so if you are having a bad week or two, don't stress too much.

DISCUSSION FORUM WILL BE NOT BE ACCEPTED LATE, because participation in the forum impacts the work of classmates.

Homework assignments and resources will be posted on CANVAS in the weekly MODULES.

Please submit all work in the format requested for that particular assignment. This may vary.


Accessibility Services for Students with Disabilities:


CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/student-support/accessibility-services/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.


Academic Integrity


CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.

Apply Now for this semester.

Register for this semester: March 30 - December 21, 2026