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Course Planning by Program

2024-25

Essential Objectives

Course Syllabus


Revision Date: 09-Jan-24
 

Spring 2024 | COM-1020-VM01 - Interpersonal & Small Group Communication


In Person Class

Standard courses meet in person at CCV centers, typically once each week for the duration of the semester.

Location: Montpelier
Credits: 3 (45 hours)
Day/Times: Wednesday, 08:30A - 11:15A
Semester Dates: 01-24-2024 to 05-01-2024
Last day to drop without a grade: 02-11-2024 - Refund Policy
Last day to withdraw (W grade): 03-24-2024 - Refund Policy
This course has started, please contact the offering academic center about registration

Faculty

Gail Schwartz
View Faculty Credentials
View Faculty Statement
Hiring Coordinator for this course: Jennifer Gundy

General Education Requirements


This section meets the following CCV General Education Requirement(s) for the current catalog year:
CCV Communication
    Note
  1. Many degree programs have specific general education recommendations. In order to avoid taking unnecessary classes, please consult with additional resources like your program evaluation, your academic program catalog year page, and your academic advisor.
  2. Courses may only be used to meet one General Education Requirement.

Course Description

Theories of effective communication will be examined and practically applied. Emphasis will be placed on active listening, observation, reflective responses, and the use of clear language in interpersonal and small group situations.


Essential Objectives

1. Identify barriers to effective communications and apply strategies for overcoming them.
2. Evaluate communication styles and their relative appropriateness in different situations.
3. Describe and apply, in a variety of situations, reflective listening, assertiveness, and negotiation skills.
4. Describe common roles for participants in small group situations.
5. Identify, describe, and evaluate different forms of decision-making in small groups.
6. Prepare a formal presentation that demonstrates proficiency using the CCV Oral Communication Rubric.


Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.


Required Textbooks and Resources


*** This is a no cost textbook or resource class. ***

This course only uses free Open Educational Resources (OER) and/or library materials. For details, see the Canvas Site for this class.


Methods

Online textbook and quizzes

In-class exercises

Weekly journaling

Field Assignments

Online discussions

Essay

Group project and oral presentation


Evaluation Criteria

Class participation: 20%

Written assignments including discussions: 20%

Quizzes: 10%

Essay: 20%

Oral presentation: 30%


Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

 HighLow
A+10098
A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
P10060
NPLess than 600


Weekly Schedule


Week/ModuleTopic  Readings  Assignments
 

1

What is communication?

  
  1. Introduction to communication (10 min)

https://www.coursesidekick.com/communications/study-guides/businesscommunication/getting-started

  1. Why is it important to communicate well? (15-20 min)

https://www.coursesidekick.com/communications/study-guides/businesscommunication/1-1-why-is-it-important-to-communicate-well

  1. What is communication? (20-25 minutes)

https://www.coursesidekick.com/communications/study-guides/businesscommunication/1-2-what-is-communication

  1. The Message (10 minutes)

https://www.coursesidekick.com/communications/study-guides/businesscommunication/messages

  1. Your responsibilities as a communicator (10 minutes)

https://www.coursesidekick.com/communications/study-guides/businesscommunication/1-4-your-responsibilities-as-a-communicator

  

  • Online discussion: post plus two responses

  • Quiz related to readings

  • Goals: what do I want to learn about myself? What do I want to improve in my communication? How can improving my communication skills help me in what I want to do?

  • Journal #1: how did the first class go?

 

2

The Foundation: Knowing Yourself

  

Getting started

https://www.coursesidekick.com/communications/study-guides/businesscommunication/getting-started-delivering-your-message

Personal inventory

https://www.coursesidekick.com/communications/study-guides/businesscommunication/getting-started-2

Self understanding is fundamental to communication

https://www.coursesidekick.com/communications/study-guides/businesscommunication/3-1-self-understanding-is-fundamental-to-communication

Perception and organization

https://www.coursesidekick.com/communications/study-guides/businesscommunication/3-2-perception

Differences in perception

https://www.coursesidekick.com/communications/study-guides/businesscommunication/3-3-differences-in-perception

What are you doing? Introduction to intrapersonal communication

https://www.coursesidekick.com/communications/study-guides/businesscommunication/getting-started-9

Communicating within oneself: intrapersonal communication

https://www.coursesidekick.com/communications/study-guides/businesscommunication/16-1-intrapersonal-communication

  

  • Journal: something I observed in my communication this week that worked, something I observed in my communication this week that did not work, and reflection.

  • Discussion: post and two responses
  • Quiz

 

3

Verbal Communication

  

Principles of Verbal communication

https://www.coursesidekick.com/communications/study-guides/businesscommunication/principles-of-verbal-communication

Improving verbal communication

https://www.coursesidekick.com/communications/study-guides/businesscommunication/improving-verbal-communication

  

* Field assignment: listen in on a conversation and write a short evaluation. What did each person do that facilitated the connection? What got in the way? How did you know if the two were connecting or not?

* Discussion: post and two responses

* Readings and quiz

 

4

Knowing Your Audience: Communication and Culture

  

Getting to know your audience

https://www.coursesidekick.com/communications/study-guides/businesscommunication/3-4-getting-to-know-your-audience

Language can be an obstacle to communication

https://www.coursesidekick.com/communications/study-guides/businesscommunication/language-can-be-an-obstacle-to-communication

Cultural Obstacles in Communication

https://www.coursesidekick.com/communications/study-guides/businesscommunication/10-5-overcoming-obstacles-in-your-presentation

Culture, context, communication, and power

https://www.coursesidekick.com/communications/study-guides/businesscommunication/video-culture-context-communication-and-power

Humor in communication: https://www.gsb.stanford.edu/insights/make-em-laugh-how-humor-can-be-secret-weapon-your-communication

  

* Readings and quiz

* Discussion: write about an incident where humor backfired in facilitating communication. What happened and why do you think things fell apart?

 

5

Interpersonal Communication Basics

  

Interpersonal Needs

https://www.coursesidekick.com/communications/study-guides/businesscommunication/16-3-interpersonal-needs

Social penetration theory

https://www.coursesidekick.com/communications/study-guides/businesscommunication/16-4-social-penetration-theory

Listening and reading for understanding

https://www.coursesidekick.com/communications/study-guides/businesscommunication/3-5-listening-and-reading-for-understanding

Diverse types of feedback

https://www.coursesidekick.com/communications/study-guides/businesscommunication/8-1-diverse-forms-of-feedback

  

* Readings and quiz

* Field Assignment: invite feedback from someone who knows you well. Ask three specific questions. Write about what happened.

* Discussion: post and two responses

 

6

Interpersonal Communication: Conflict Management

  

Conflict management styles

https://www.pon.harvard.edu/daily/conflict-resolution/conflict-management-styles-pitfalls-and-best-practices/

https://www.business.com/articles/5-tips-for-managing-conflict-in-the-workplace/

Productive conflict processing

https://standtogether.org/news/irshad-manji-tips-for-engaging-with-diverse-perspectives/?utm_source=google&utm_medium=cpc&utm_campaign=&utm_content=151249784633&utm_term=conflict%20resolution&gclid=Cj0KCQjw1_SkBhDwARIsANbGpFvqIhScycaWqgeBeM37xQXULHi2JPaTNFCM6ViaPOuze3Wy6jaDz8MaAopQEALw_wcB

  

* Readings and quiz

* First draft of essay due

 

7

Group Communication, Teamwork, and Leadership

  

Group communication

https://www.coursesidekick.com/communications/study-guides/businesscommunication/getting-started-13

What is a group?

https://www.coursesidekick.com/communications/study-guides/businesscommunication/what-is-a-group

Group life cycles and member roles

https://www.coursesidekick.com/communications/study-guides/businesscommunication/group-life-cycles-and-member-roles

Meetings

https://www.coursesidekick.com/communications/study-guides/businesscommunication/business-and-professional-meetings

Teamwork and Leadership

https://www.coursesidekick.com/communications/study-guides/businesscommunication/teamwork-and-leadership

  

* Readings and quiz

* Journal: what role do you tend to take on in groups in terms of leadership? How would you like to grow/expand? What are three small steps you could take to stretch yourself in that direction?

 

8

Leading a Group Experience: Beginning Projects

  

Designing a successful workshop: https://www.workshopper.com/post/how-to-design-a-workshop

  

* Final draft of essay due

* Journal: ideas about your project, including something you'd like to teach and a community group you'd enjoy working with

 

9

Overcoming Personal Barriers

  

12-Step Recovery

https://www.thefreedomcenter.com/alcoholics-anonymous-a-history-of-the-12-steps/

Somatic psychotherapy

https://www.health.harvard.edu/blog/what-is-somatic-therapy-202307072951

Mindfulness meditation

https://www.apa.org/topics/mindfulness/meditation

  

* Project description, partner, and community group: finalize

* Readings and quiz

* Journal: what methods could be useful to you in overcoming personal barriers? What if anything have you tried in the past? What has helped? What could be a positive small step to take next?

 

10

Art and Interpersonal Communication

  

Art as communication

https://www.linkedin.com/pulse/artwork-powerful-form-artful-communication/

Communicating Through Music

https://www.youtube.com/watch?v=PaOPOsS4eQA

How Art Communicates

https://www.youtube.com/watch?v=eaFaLKNJQfM

  

* Readings and quiz

* Project Check-in: where are you with your project? How many times have you met? What goals have you accomplished? What are the next steps?

* Art: bring in a song, poem, or visual art piece to class that you feel communicates something powerful. Be prepared to tell us about it.

 

11

Leadership: Creating Trust and Safety

  

Good Leadership Starts with Trust

https://www.harvardbusiness.org/good-leadership-it-all-starts-with-trust/

Psychological Safety

https://www.paycor.com/resource-center/articles/psychological-safety-and-trust-in-the-workplace/

  

* Readings and quiz

* Project check-in: what have you accomplished this week? What do you need to do this week? Is there anything I can offer help with?

* Field assignment: interview three people in your life and ask if they can describe a group in which they have psychological safety. Write about what each person said. What were some common themes?

 

12

Presentation 101

  

Myths and realities of public speaking

https://www.coursesidekick.com/communications/study-guides/businesscommunication/10-4-myths-and-realities-of-public-speaking

Sample speech (outline)

https://www.coursesidekick.com/communications/study-guides/businesscommunication/12-3-building-a-sample-speech

Intro to nonvervbal delivery

https://www.coursesidekick.com/communications/study-guides/businesscommunication/getting-started-4

Types of nonverbal communication

https://www.coursesidekick.com/communications/study-guides/businesscommunication/11-2-types-of-nonverbal-communication

Using movement in your speech

https://www.coursesidekick.com/communications/study-guides/businesscommunication/11-3-movement-in-your-speech

Visual aids

https://www.coursesidekick.com/communications/study-guides/businesscommunication/11-4-visual-aids

  

* Readings and quiz

* Project check-in

* Discussion post and 2 responses

 

13

Spirituality and Groups

  

Spiritual Connection Groups

https://www.youtube.com/watch?app=desktop&v=eDhKv8pniEY

Core Groups

https://www.huntvalleychurch.org/core-groups/

How Muslim and Jewish Groups are Coming Together

https://www.youtube.com/watch?v=fPgBvseyzHw

  

* Readings and quiz

* Presentation check-in and preparation

 

14

Presentations

    

* Complete the rubric for the teams who presented today. Include a paragraph about what you took away from the presentation.

 

15

Presentations and Course Debrief/Party

    

* Presentations

* Discussion

 

Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.


Participation Expectations

Interpersonal and small group communication is all about being present. What does that mean? Well, that’s a hard thing to define, but think about a time you've been with someone who is obviously distracted and mentally somewhere else. I'm trying to cultivate the opposite of that in our classes, a space where we're all focused and really there together.

Here are some of my expectations that will help us be more present which will improve our collective experience of the class.

  • Attend class regularly, on time, for the full session

  • Complete all assignments before class (this will impact how interesting and deep our conversations can be)

  • Listen attentively and with an open mind; no side conversations or distractions, including cell phones and laptops.

  • Positively and actively contribute to in-class discussions and activities

  • Ask questions and seek help when you need it



Missing & Late Work Policy

We're all had that experience where a friend or colleague said they would do something and it doesn't happen. I firmly believe that meeting deadlines is an essential skill for success in relationships and life, so I expect my students to do everything possible to avoid turning in work late.

On the other hand, we also all know that life happens, and most people and colleagues are okay with an occasional delay if the communication is clear and timely. My policy is designed to find a happy medium between these two realities.

In general, I accept late work up to six days after the due date, taking off 5% per day it's late. Oral presentations are the exception, however; there are no extensions for this assignment as it is at the end of the semester.

I do allow three free "life happens" exceptions: if you get in touch with me before the deadline, I won't dock you the 5%. In these cases, you have six days to get me the work.

In all cases, if I do not have an assignment by six days after the deadline, I will give that assignment a 0.



Experiential Learning Expectations

Hours: 1-5

In pairs, students will design, plan, and lead a workshop in the community. This will be their project for the semester and the experience they will present about at the end of class, integrating concepts learned about communication in evaluating the success of their workshop.


Accessibility Services for Students with Disabilities:


CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.


Academic Integrity


CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.