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Essential Objectives

Course Syllabus

Revision Date: 10-Apr-23

Summer 2023 | COM-1015-VO02 - Communication in the Early Childhood Education & Afterschool Workplace

Online Class

Online courses take place 100% online via Canvas, without required in-person or Zoom meetings.

Location: Online
Credits: 3 (45 hours)
Day/Times: Meets online
Semester Dates: 05-23-2023 to 08-14-2023
Last day to drop without a grade: 06-12-2023 - Refund Policy
Last day to withdraw (W grade): 07-10-2023 - Refund Policy
This course has started, please contact the offering academic center about registration


Samn Stockwell
View Faculty Credentials

Hiring Coordinator for this course: Ashraf Alamatouri

Course Description

In this course students develop effective communication and relationship-building skills for early childhood education and afterschool workplace settings. The course focuses on building effective communication skills with parents, colleagues, children, youth, and community partners. Emphasis is placed on active listening, observation, reporting, and the use of clear language in interpersonal and small group situations.

Essential Objectives

1. Describe and apply effective and professional communication skills with children and adults, including reflective listening, assertiveness, negotiation, and conflict resolution.
2. Evaluate and practice communication strategies to support respectful, reciprocal relationships with families, colleagues, and community partners, including advocacy and confidentiality.
3. Explore factors that influence communication patterns across diverse communities and families, including the impact of culture, personal and family values, language, race, ethnicity, gender, socioeconomic conditions, stress and trauma, religion, age, and abilities on communication.
4. Describe and practice communication strategies to support diverse children and families, including those with diverse abilities and special needs.
5. Examine and practice written and oral communication strategies to engage families and communities in children’s development and learning.
6. Describe common roles for participants in team and small group activities and develop strategies for decision making.
7. Demonstrate effective and professional oral and written communication skills with varied and diverse audiences in the early childhood education workplace.
8. Reflect on one’s own communication style and develop strategies for improved communication skills based on individual professional goals.
9. Prepare a formal presentation that demonstrates proficiency using the CCV Oral Communication Rubric.

Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.

Required Textbooks and Resources

*** This is a low cost ($50 or less) textbook or resource class ***

COM-1015-VO02 Link to Textbooks/Resources Information for this course in eCampus.

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.


Teaching methods include focused discussions and opportunities for sustained reflection and research. Students will have opportunities to experiment with communication skills, observe others communicate, and explain their ideas and findings.

Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
NPLess than 600

Weekly Schedule

Week/ModuleTopic  Readings  Assignments


Communicating with adults

1.Read chapters 1 & 2: Sort Out the Conversation & Stop Arguing About What’s Right in Difficult Conversations.

2.Experimentwith asking more information: with a co-worker or family member that you have a mild disagreement with, try to find out more information about their point of view.

3.Reflection: What is your communication style like in difficult situations? Are you blunt about your point of view or do you hold back?Submit your reflection.



Communicating with parents

1.Readchapters 3 & 4: Don’t Assume They Meant it & Abandon Blame

2.Readhttps://articles.extension.org/pages/28228/tips-for-child-care-providers-to-communicate-with-parents-their-concerns-about-a-childs-development(Links to an external site.)

3.Readhttps://www.zerotothree.org/resources/92-how-to-communicate-with-parents(Links to an external site.)

4.Reflection: What are the ways you build relationships with parents?

5. Discussion:What are the barriers to implementing the tips and ideas from reading 2 & 3?



Communicating with co-workers

1.ReadChapter 5: Have Your Feelings

2. Discussion:On Chapter 5

4.Research paper:Pick a communication topic you are interested in and write a 3-5 page paper. It should have a thesis and the thesis should clearly state your perspective on the communication topic. It must have at least 3 reliable sources.



Communicating with teams

1.Read Chapters 6 & 7: Ask Yourself What’s at Stake & What’s Your Purpose?

2.Reflection: What’s at Stake & What’s Your Purpose. Looking particularly at pages 118 – 121, how can you complexify your identity?

3.Watch: TED Talk How to Manage for Collective Creativity by Linda Hill

4. Discussion: What are your best and worst experiences on a team? What the factors that made it work well or work poorly? A team is any group of people working to achieve a common goal. It could be a sports team or a group planning a party or a group of people running a childcare program.


Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.

Accessibility Services for Students with Disabilities:

CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Integrity

CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.