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Essential Objectives

Web Schedule Summer 2020

Effective Workplace Communication

Semester Dates: Last day to drop without a grade: 06-11-2020 - Refund Policy
Last day to withdraw (W grade): 07-14-2020 - Refund Policy
Not Yet Assigned | View Faculty Credentials
This course has started, please contact the offering academic center about registration

Course Description:

Students develop effective communication skills for use in workplace settings through practical activities and exercises. Focuses on communication with co-workers, supervisors, and customers. Students learn to organize and express ideas, deliver oral presentations to different audiences, and work with others to make decisions and solve problems. Examines the role each individual plays in the effectiveness of an organization and the importance of communication for individual professional development.

Essential Objectives:

1. Identify the means that individuals use to communicate effectively in the workplace and apply strategies for effective communication with co-workers, supervisors and customers in a variety of settings.
2. Explore the many factors that influence workplace communication patterns within and across cultures, including those of race, class, gender, religion, abilities, and sexual orientation.
3. Prepare a formal presentation that demonstrates proficiency using the CCV Oral Communication Rubric.
4. Explore the impact of technology on communication in the workplace.
5. Practice techniques of self-management and recognize the role the individual plays in the overall effectiveness of an organization.
6. Analyze one's own effectiveness in organizational communication and develop strategies for improved communication skills based on individual professional goals.


Summer 2020 textbook data will be available on April 6. On that date a link will be available below that will take you to eCampus, CCV's bookstore. The information provided there will be for this course only. Please see this page for more information regarding the purchase of textbooks.


The last day to use a Financial Aid advance to purchase textbooks is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.

Accessibility Services for Students with Disabilities: CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please

  1. Provide disability documentation to the Accessibility Coordinator at your academic center.
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Honesty: CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.

Course description details subject to change. Please refer to this document frequently.

To check on space availability, choose Search for Classes.

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