Course Syllabus

Fall 2024 | COM-1010-VU01 - Effective Workplace Communication

In Person Class

Standard courses meet in person at CCV centers, typically once each week for the duration of the semester.

Faculty

Vincent Pizzigno
View Faculty Credentials

Hiring Coordinator for this course: Ashraf Alamatouri

General Education Requirements

CCV Communication

Note

Many degree programs have specific general education recommendations. In order to avoid taking unnecessary classes, please consult with additional resources like your program evaluation, your academic program catalog year page, and your academic advisor.

Courses may only be used to meet one General Education Requirement.

Course Description

Students develop effective communication skills for use in workplace settings through practical activities and exercises. Focuses on communication with co-workers, supervisors, and customers. Students learn to organize and express ideas, deliver oral presentations to different audiences, and work with others to make decisions and solve problems. Examines the role each individual plays in the effectiveness of an organization and the importance of communication for individual professional development.

Essential Objectives

1. Identify the means that individuals use to communicate effectively in the workplace and apply strategies for effective communication with co-workers, supervisors and customers in a variety of settings.
2. Explore the many factors that influence workplace communication patterns within and across cultures, including those of race, class, gender, religion, abilities, and sexual orientation.
3. Prepare a formal presentation that demonstrates proficiency using the CCV Oral Communication Rubric.
4. Explore the impact of technology on communication in the workplace.
5. Practice techniques of self-management and recognize the role the individual plays in the overall effectiveness of an organization.
6. Analyze one's own effectiveness in organizational communication and develop strategies for improved communication skills based on individual professional goals.

Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.

Required Textbooks and Resources

*** This is a no cost textbook or resource class. ***

This course only uses free Open Educational Resources (OER) and/or library materials. For details, see the Canvas Site for this class.

Methods

Relying on real workplace issues, this course uses a variety of learning methods, which include:

- Round table discussions,

- Selected readings,

- Short essays,

- Discussion posts,

- Several presentations,

- A simulated “real life” job application process, and

- Critical feedback from instructor and students.

Evaluation Criteria

The following outlines the areas of student activity meriting a grade and its percentage of the final grade.

• Essays - 25% of final grade: These must follow the MLA format and be submitted on time, well conceived, substantive, and grammatically correct.
• Class Participation - 25% of the final grade: All students are expected to come to class prepared and to engage meaningfully and respectfully.
• Discussion Posts - 5% of the final grade: These must be submitted on time and engaging, provocative, interactive, and respectful.
• Job Simulation - 25% of the final grade: Students participate in a simulation of applying for a job.
• Presentations - 20% of final grade: These are workplace related, and communicating effectively is predicated on the competencies outlined in CCV’s Oral Communication Rubric.

The following provides a narrative to grades.

• A Assessment at this range is extraordinary performance, indicated by an unusually high level of original, insightful, and critical thinking, expanded understanding of issues, and pristinely clear and succinct expression.
• B Assessment at this range is better than average performance, indicated by originality, sound comprehension and expression of the issues, and attention to detail.
• C Assessment at this range is satisfactory, indicated by average thinking and understanding of issues and adequate expression.
• D Assessment at this range indicates marginal performance demonstrated by lack of preparation, understanding, commitment, and output.
• F This assessment is failure to meet course objectives and/or grading criteria for successful completion, indicated by major difficulty understanding course material and/or not fulfilling assignments as prescribed.

Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

	High	Low
A+	100	98
A	Less than 98	93
A-	Less than 93	90
B+	Less than 90	88
B	Less than 88	83
B-	Less than 83	80
C+	Less than 80	78
C	Less than 78	73
C-	Less than 73	70
D+	Less than 70	68
D	Less than 68	63
D-	Less than 63	60
F	Less than 60
P	100	60
NP	Less than 60	0

Weekly Schedule

Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

• In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
• Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
• Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.

Participation Expectations

Students are expected to:

• Establish a study schedule and stick to it;
• Create an environment conducive to study;
• Be cognitively present;
• Read and understand all material found in each Module;
• Complete all assignments on time;
• Think creatively and critically;
• Act with integrity and good intent;
• Make a commitment to succeed;
• Accept responsibility;
• Check Canvas and emails regularly;
• Ask questions; and
• Seek feedback.

Missing & Late Work Policy

A late submission may be accepted within two days of its initial due date, however, its grade will not exceed a “B”. Any assignment not submitted receives an "F".

Accessibility Services for Students with Disabilities:

1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Integrity