Course Syllabus

Introduction to course!!!

Discussion:

A: Why are we so afraid to speak in public?

B: What are some of your strengths and weakness’ with public speaking?

C: Examples of public speaking situations.

Post Introduction Video.

Read Chapter 1 for next week.

Chapter 1 Communicating at Work

The Nature of Communication:

A: Communication Principles

B: Basics of Communication

Organizations:

A: Formal Communication Networks

B: Informal Communication Networks

C: Personal Networking

Ethical Dimensions of Communication

A: Guidelines for judging ethical communication

Chapter 1 of the text.

First speech: Elevator Speech.

Read Chapter 2 for next week.

Video on Cultural Communication.

Chapter 2 Communication, Culture, and Work

Communication in a Diverse Society:

A: Race and Ethnicity

B: Social Class

C: Generational Differences

D: Regional Differences

E: Disabilities

Cultural Differences in International Business:

A: Customs and Behavior

B: Fundamental Dimensions of Culture

C: Diversity

Communicating Across Diversity:

A: Become Culturally Literate

B: Develop Constructive Attitudes

C: Adapt Your Behavior

Post Elevator Speech

Chapter 2 of the text.

Video:How To Create Your 30 Second Elevator Pitch!

Read Chapter 3 for next week.

Next Speech Topic: Lottery

Chapter 3 Listening

Listening at Work:

A: The Importance of Listening

B: Assumptions about Listening

Barriers to Effective Listening:

A: Environmental Barriers

B: Physiological Barriers

C: Psychological Barriers

Listening Styles:

A: Relational Listening

B: Analytical Listening

C: Task-Oriented Listening

D: Critical Listening

Listening More Effectively:

A: Listening to Understand

B: Listening to Evaluate

Post Lottery Speech

Chapter 3 of the text.

Read Chapter 4 for next week.

Video: 7 Skills and Tips.

Next Speech Topic: Your Story

Chapter 4 Verbal and Nonverbal Messages

Verbal Messages:

A: Clarity and Ambiguity

B: Inflammatory Language

C: Language and Identity

D: Management

E: Feminine and Masculine Language

Nonverbal Communication:

A: Characteristics of Nonverbal Communication

B: Types of Nonverbal Communication

C: Improving Nonverbal Effectiveness

Post Your Story Speech

Chapter 4 of text.

Read Chapter 5 for next week.

Chapter 5 Interpersonal Strategies and Skills

Interpersonal Skills and Success:

A: Building Positive Relationships

B: Affirming Dignity

C: Enhancing Organizational Climate

Sharing Feedback:

A: Giving Praise

B: Raising Difficult Issues

C: Offering and Responding to Criticism

Dealing with Difficult People and Situations

A: Incivility

B: Bullying

C: Sexual Harassment

Managing Conflict

A: What Are Conflicts About?

B: Approaches to Conflict

C: Handling Conflicts Constructively

Quiz #1.

Chapter 5 of the text.

Read Chapter 6 for next week.

Video: 10 Skills to Crush Your Interview

Next Speech Topic: Interview Practice.

Prep for Quiz 1.

Chapter 6 Principles of Interviewing

Interviewing Strategies:

A: Planning the Interview

B: Conducting the Interview

Types of interviews:

A: The Information-Gathering

B: Interview

C: The Career Research

D: Interview

E: The Employment Interview

The Ethics of Interviewing:

A: Obligations of the Interviewer

B: Obligations of the Interviewee

Interview Post.

Chapter 6 of text.

Read Chapter 9 for next week.

Chapter 9 Developing and Organizing the Presentation

Analyzing the Situation:

A: Analyzing the Audience

B: Analyzing Yourself as the Speaker

C: Analyzing the Occasion

Setting Your Goal and Developing the Thesis:

A: General and Specific Goals

B: Developing the Thesis

Organizing the Body:

A: Brainstorming Ideas

B: Basic Organizational Plan

C: Identify Main Points and Subpoints

D: Choose the Best Organizational Pattern

E: Rules of Main Points

Planning the Introduction and Conclusion:

A: Functions of the Introduction

B: Types of Opening Statements

C: Functions of the Conclusion

D: Types of Closing Statements

Adding Transitions:

A: Functions of Transitions

B: Characteristics of Effective Transitions

Chapter 9 of the text.

Read Chapter 10 for next week.

Video on Visual Aids.

Next Speech Topic: Teaching Speech

Chapter 10 Verbal and Visual Support in Presentations

Functions of Supporting Material:

A: Clarity

B: Interest

C: Proof

Verbal Support:

A: Definitions

B: Examples

C: Stories

D: Statistics

E: Comparisons

F: Quotations

G: Citing Your Sources

Visual Aids:

A: Types of Visual Aids

B: Media for Presenting Visual Aids

C: Presentation Software

D: Guidelines for Using Visual Aids

Post Teaching Speech.

Chapter 10 of the text.

Read Chapter 11 for next week.

Next Speech Topic: Event Speech.

Chapter 11 Delivering the Presentation

Types of Delivery:

A: Manuscript Presentations

B: Memorized Presentations

C: Extemporaneous Presentations

D: Impromptu Presentations

Guidelines for Delivery:

A: Visual Elements

B: Verbal Elements

C: Vocal Elements

Question-and-Answer Sessions:

A: When of Answer Questions

B: How to Manage Questions

Speaking with Confidence:

A: Accept a Moderate Amount of Nervousness

B: Speak More Often

C: Rehearse Your Presentation

D: Focus on Your Topic and the Audience

E: Think Rationally about Your Presentation

Post Event Speech.

Chapter 11 of the text.

Read Chapter 12 for next week.

Chapter 12: Types of Business Presentations.

Chapter 12 of the text.

Read Chapter 7 for next week.

Next Speech Topic: Persuasive Speech.

Chapter 7 Leading and Working in Teams

The Nature of Teams:

A: Characteristics of Work Groups

B: What Makes a Group a Team?

C: Virtual Teams

Leadership and Influence in Teams:

A: Perspectives on Leadership

B: Leader-Member Exchange

C: Becoming a Leader

D: Power and Influence of Members

Effective Communication in Teams:

A: Fill Functional Roles

B: Recognize Both Team and Personal

C: Goals

D: Promote an Optimal Level of Cohesiveness

E: Avoid Excessive Conformity

Chapter 7 of the text.

Read Chapter 8 for next week.

Week 13:Chapter 8 Effective Meetings

Types of Meetings:

A: Information-Sharing Meetings

B: Problem-Solving and Decision-Making

C: Meetings

D: Ritual Activities

E: Virtual Meetings

Planning a Problem-Solving Meeting:

A: When to Hold a Meeting

B: Setting an Agenda

Conducting the Meeting:

A: Beginning the Meeting

B: Conducting Business

C: Concluding the Meeting

D: Following up the Meeting

Problem-Solving Communication:

A: Stages in Group Problem Solving

B: Enhancing Creativity

C: Systematic Problem Solving

D: Decision Methods

Chapter 8 of the text.

Resume.

Final Reflection.

Final Speech.

Resume and Final Reflection due.

Resume due.

Final Reflection.

Finish Final Speech.

Course wrap-up!!!

Final speech due.