Web Schedules

Fall 2023
Spring 2023
Summer 2023

One Credit Courses

Fall 2023
Spring 2023
Summer 2023

No Cost Textbook/Resources Courses

Fall 2023
Spring 2023
Summer 2023

Low Cost Textbook/Resources Courses

Fall 2023
Spring 2023
Summer 2023

Course Planning by Program


Essential Objectives

Course Syllabus

Revision Date: 14-Dec-22

Summer 2023 | COM-1010-VO01 - Effective Workplace Communication

Online Class

Online courses take place 100% online via Canvas, without required in-person or Zoom meetings.

Location: Online
Credits: 3 (45 hours)
Day/Times: Meets online
Semester Dates: 05-22-2023 to 08-14-2023
Last day to drop without a grade: 06-12-2023 - Refund Policy
Last day to withdraw (W grade): 07-10-2023 - Refund Policy
This course has started, please contact the offering academic center about registration


Annisa Lamberton
View Faculty Credentials
View Faculty Statement
Hiring Coordinator for this course: Ashraf Alamatouri

Course Description

Students develop effective communication skills for use in workplace settings through practical activities and exercises. Focuses on communication with co-workers, supervisors, and customers. Students learn to organize and express ideas, deliver oral presentations to different audiences, and work with others to make decisions and solve problems. Examines the role each individual plays in the effectiveness of an organization and the importance of communication for individual professional development.

Essential Objectives

1. Identify the means that individuals use to communicate effectively in the workplace and apply strategies for effective communication with co-workers, supervisors and customers in a variety of settings.
2. Explore the many factors that influence workplace communication patterns within and across cultures, including those of race, class, gender, religion, abilities, and sexual orientation.
3. Prepare a formal presentation that demonstrates proficiency using the CCV Oral Communication Rubric.
4. Explore the impact of technology on communication in the workplace.
5. Practice techniques of self-management and recognize the role the individual plays in the overall effectiveness of an organization.
6. Analyze one's own effectiveness in organizational communication and develop strategies for improved communication skills based on individual professional goals.

Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.

Required Textbooks and Resources

*** This is a no cost textbook or resource class ***

COM-1010-VO01 Link to Textbooks/Resources Information for this course in eCampus.

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.


Discussion Forum Interaction

Student-made videos and presentations

Outlining of presentations

Conducting Informational Interviews

Research of course topics

On-line sample or informative videos, articles, and instructor produced materials.

Peer and Instructor Feedback

Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
NPLess than 600

Weekly Schedule

Week/ModuleTopic  Readings  Assignments


All weekly assignments are open and available on the class site at the start of the semester.


Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.

Missing & Late Work Policy

When students are planning absences, assignments and discussion postings should be submitted before the due dates. Students should contact their CCV advisor and instructor as soon as possible about health issues preventing completion of assignments. Internet or computer issues are to be solved by students using public libraries or CCV centers. Late assignments are accepted only at the discretion of the instructor and point values will be reduced accordingly. Missed work will earn a zero grade.

Weekly participation in the discussion forum is required. Students should interact in each discussion forum on 3 days of each week with a minimum of 5 relevant postings written to a combination of peers and responses to assigned discussion questions. Use of vocabulary and quotes from text readings is required. Missing requirements will negatively impact grades.

Three or more weeks of late or missed assignments will result in failure of the course.

Accessibility Services for Students with Disabilities:

CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Integrity

CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.