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Course Planning by Program

2025-26

Essential Objectives

Course Syllabus


Revision Date: 27-Jan-25
 

Spring 2025 | BUS-2390-VO99 - Social Media Strategy for Business


Independent Study Class


Location: Online
Credits: 3 (45 hours)
Day/Times: Meets online
Semester Dates: 01-21-2025 to 05-05-2025
Last day to drop without a grade: 02-03-2025 - Refund Policy
Last day to withdraw (W grade): 03-24-2025 - Refund Policy
This course has started, please contact the offering academic center about registration
Materials/Lab Fees: $80.00

Faculty

Barb Jones
View Faculty Credentials

Hiring Coordinator for this course: Nick Molander

Course Description

This course examines the role of social media in business communication and marketing strategies. Students explore the development, implementation, and management of a social media plan. The course examines how to generate, manage, and oversee effective social media content and measure the success of social media marketing campaigns. Topics include identifying target audiences, examining case-studies, and gaining practical skills including how to maximize social media exposure. Students also explore the latest social media trends across platforms that affect businesses and brands. Students build a social media marketing plan as a culminating project. Recommended prior learning: Introduction to Digital Marketing or equivalent skills.


Essential Objectives

1. Identify the five core pillars of social media marketing: strategy, planning and publishing, listening and engagement, analytics and reporting, and advertising.
2. Define the role social media marketing plays within any organization’s comprehensive marketing plan.
3. Define key performance indicators (KPIs) for tracking and measuring a social media strategy.
4. Demonstrate an understanding of the ethical issues in social media marketing.
5. Analyze case studies of companies with influential social media brands.
6. Utilize effective digital and written communication skills including repurposing and designing campaigns for creating social media content.
7. Differentiate and create an audience and content using test social media accounts across platforms using demographic analytics.
8. Produce analytical reports of KPIs and understand how to apply these data as decision-making tools.
9. Discuss the role of diversity, social justice, and community in social media and communications strategies.
10. Create a social media strategy plan using a test business model and platform that incorporates audience analytics, sample content and drop dates, and tools for measuring effectiveness.


Required Technology

More information on general computer and internet recommendations is available on the CCV computer recommendations Support page.

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.


Required Textbooks and Resources

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.


Evaluation Criteria

This independent study is an opportunity for students to tailor their learning experience while gaining practical and theoretical knowledge in social media strategy. Active participation, consistent effort, and creativity are key to success in this course.

Grading Criteria:
* Weekly Reflections: 20%
* Case Study Report: 15%
* Ethical Analysis Paper: 10%
* Content Portfolio: 10%
* Analytical Reports: 15%
* Final Strategy Plan: 30%


Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

 HighLow
A+10098
A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
P10060
NPLess than 600


Weekly Schedule


Week/ModuleTopic  Readings  Assignments
 

1

Introduction and Business Overview (EO 2)

  

* Focus: Introduction and Business Overview (EO 2).
* Deliverables: Reflection on the role of social media strategy in marketing.
* Final Project: Identify and describe your chosen test business model for the final project.
* Readings: Hootsuite’s “The 5 Pillars of Social Media Marketing” and supplemental materials introducing the Five Core Pillars.

  
 

2

Strategy (EO 1)

  

* Focus: Strategy (Pillar 1) (EO 1).
* Deliverables: Draft an outline of a marketing plan for your chosen business model.
* Scaffold: Define specific goals for the social media strategy, including objectives and target audiences.
* Readings: Excerpt from Keith A. Quesenberry’s “Social Media Strategy” (Chapter on goal setting and platform selection).

  
 

3

Planning and Publishing (EO 6)

  

* Focus: Planning and Publishing (Pillar 2) (EO 6).
* Deliverables: Develop a draft content calendar.
* Scaffold: Incorporate a one-month posting schedule with sample content ideas.
* Readings: HubSpot’s “How to Build a Social Media Content Calendar” and Ann Handley’s **“Content Rules” (Chapter on repurposing content).

  
 

4

Listening and Engagement (EO 7)

  

* Focus: Listening and Engagement (Pillar 3) (EO 7).
* Deliverables: Outline audience engagement strategies.
* Scaffold: Propose methods for monitoring brand mentions and handling feedback.
* Readings: Buffer’s “The Importance of Social Listening” and excerpts from Gary Vaynerchuk’s “Jab, Jab, Jab, Right Hook”.

  
 

5

Analytics and Reporting (EO 3)

  

* Focus: Analytics and Reporting (Pillar 4) (EO 3).
* Deliverables: Create a list of KPIs and an example reporting template.
* Scaffold: Draft analytical methods and metrics to evaluate success.
* Readings: Katie Delahaye Paine’s “Measure What Matters” (Chapter on KPIs and reporting).

  
 

6

Advertising (EO 5)

  

* Focus: Advertising (Pillar 5) (EO 5).
* Deliverables: Design a basic paid social media campaign.
* Scaffold: Include campaign objectives, target audiences, and sample ad visuals.
* Readings: HubSpot’s “Beginner’s Guide to Social Media Advertising” and Meta’s Ads Manager tutorials.

  
 

7

Diversity and Ethics ((EO 4, EO 9)

  

* Focus: Diversity and Ethics (EO 4, EO 9).
* Deliverables: Ethical analysis report addressing inclusivity, ethical considerations, and strategies for handling challenges in social media campaigns.
* Scaffold: Discuss how ethical issues and diversity principles impact the overall social media strategy plan.
* Readings: Articles on ethical marketing from Sprout Social and examples of campaigns that navigate ethical dilemmas effectively.

  
 

8

Weeks 8-12 Building and Finalizing the Comprehensive Plan (EO 10)

  

* Focus: Building and Finalizing the Comprehensive Plan (EO 10).
* Deliverables: Draft and submit the final comprehensive social media strategy plan.
* Scaffold: Integrate all prior sections and refine based on feedback.

  
 

Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.


Participation Expectations

Advisor Feedback: Students will receive regular feedback on submitted deliverables through the course platform. Questions and clarifications can be addressed via email or through comments within submitted assignments.


Accessibility Services for Students with Disabilities:


CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.


Academic Integrity


CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.

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Register for this semester: November 4, 2024 - January 17, 2025