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Course Planning by Program

2023-24

Essential Objectives

Course Syllabus


Revision Date: 20-Jul-23
 

Conflict Management




Credits:
Semester Dates: Last day to drop without a grade: 09-25-2023 - Refund Policy
Last day to withdraw (W grade): 11-06-2023 - Refund Policy
This course has started, please contact the offering academic center about registration

Faculty

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Course Description

Students assess their style of conflict management and learn skills needed for the creative management of interpersonal conflict. Covers business and personal applications.


Essential Objectives

1. Define different conflict management models and describe their characteristics.
2. Discuss the skills required for effective management of conflict.
3. Distinguish between conflict management and conflict resolution.
4. Discuss ways to avoid potential conflict in the workplace, e.g. clear job descriptions, regular communication channels, healthy work conditions.
5. Explain the roles of the employee and the supervisor in resolving conflict in the workplace.


Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.


Required Textbooks and Resources

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.


Methods

This is a self-paced course which means that students will be starting and progressing at different rates throughout the semester. Once you feel like you have a strong handle on the material, and you have completed all of the assignments for the module, you should feel comfortable moving on, regardless of the pace, as long as you complete the course within the semester timeframe.


Evaluation Criteria

Grading:

Your final grade will be based on the following assessments:

Assignment Category

Grade Weight Percentage

Demonstrate Your Learning Forums

40%

Assignments

60%

Total

100%

The learning modules will consist of learning resources, demonstrate your learning forums and assignments.

Demonstrate your Learning Forums are a part of every learning module and most are post-first discussions – which means that you will post your reply before being able to read the replies of others.

The assignments, in addition to the discussion forums, will assess your learning of the module outcomes.


Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

 HighLow
A+10098
A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
P10060
NPLess than 600


Weekly Schedule


Week/ModuleTopic  Readings  Assignments
 

1

Refer to modules in Canvas. This is a self-paced course and all modules need to be completed by the official end of the semester.

    
 

Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.


Participation Expectations

This class is a flex course that allows you, the student, to complete assignments as your time allows. The participation piece of this course is that you complete assignments allowing enough time for feedback from the instructor. This contributes to the learning environment and ensures that the student has the maximum learning experience available. In addition, please note that the course must be started after the beginning of the semester and must be completed by the official end of the semester.


Accessibility Services for Students with Disabilities:


CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.


Academic Integrity


CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.