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Essential Objectives

Web Schedule Fall 2021


BUS-2330-VO01F - Conflict Management


Flex Class


Flex courses are online courses with flexible assignment submission, allowing students to manage their completion pace during the semester. Flex courses remain open for enrollment throughout the first half of the semester.


Synonym: 208345
Location: Online
Credits: 1
Day/Times: Meets online
Semester Dates: 09-07-2021 to 12-20-2021
Last day to drop without a grade: 09-27-2021 - Refund Policy
Last day to withdraw (W grade): 11-08-2021 - Refund Policy
Faculty: Cathy Sandvil | View Faculty Credentials
Open Seats/Section Limit: 15/17 (as of 05-09-21 8:05 PM)

Course Description:

Students assess their style of conflict management and learn skills needed for the creative management of interpersonal conflict. Covers business and personal applications.

Essential Objectives:

1. Define different conflict management models and describe their characteristics.
2. Discuss the skills required for effective management of conflict.
3. Distinguish between conflict management and conflict resolution.
4. Discuss ways to avoid potential conflict in the workplace, e.g. clear job descriptions, regular communication channels, healthy work conditions.
5. Explain the roles of the employee and the supervisor in resolving conflict in the workplace.

Textbooks:

Fall 2021 textbook data will be available on May 3. On that date a link will be available below that will take you to eCampus, CCV's bookstore. The information provided there will be for this course only. Please see this page for more information regarding the purchase of textbooks.

BUS-2330-VO01F Textbooks.

The last day to use a Financial Aid advance to purchase textbooks is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.

Contact Faculty:

Email: Catherine Sandvil
Hiring Coordinator for this course: James Leete

Accessibility Services for Students with Disabilities: CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please

  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Honesty: CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.

Course description details subject to change. Please refer to this document frequently.

To check on space availability, choose Search for Classes.


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