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Course Planning by Program

2024-25

Essential Objectives

Course Syllabus


Fall 2024 | AHS-2200-VO01 - Administrative Medical Assisting


Online Class

Online courses take place 100% online via Canvas, without required in-person or Zoom meetings.

Location: Online
Credits: 3 (45 hours)
Day/Times: Meets online
Semester Dates: 09-03-2024 to 12-16-2024
Last day to drop without a grade: 09-16-2024 - Refund Policy
Last day to withdraw (W grade): 11-04-2024 - Refund Policy
Open Seats: 12 (as of 07-13-24 3:05 PM)
To check live space availability, Search for Courses.

Faculty

Cynthia Bjerklie
View Faculty Credentials

Hiring Coordinator for this course: Danielle Lafleur Brooks

Course Description

This course is designed to prepare medical assisting students with administrative knowledge and skills related to duties performed in a medical office. Topics include computer applications, telephone etiquette, patient reception, medical records, coding and filling out insurance forms, scheduling appointments, arranging for hospital admissions and laboratory services, and handling correspondence, billing and bookkeeping. Prerequisites: Medical Terminology and a criminal background check.


Essential Objectives

1. Discuss medical assisting as a profession, identify ways in which medical assistants incorporate into health care teams, and establish career goals.
2. Discuss the professional organizations that certify medical assistants and the value of certification.
3. Describe the ethical and legal environment of health care and evaluate appropriate ethical and legal choices in a health care setting.
4. Demonstrate a full understanding of HIPAA regulations as applied in a health care setting.
5. Identify and differentiate between office facilities, equipment, and supplies.
6. Demonstrate effective communication skills, including telephone techniques, patient reception, admission techniques, and appointment scheduling.
7. Demonstrate effective communication during complex patient care scenarios related to medical records management, medical insurance, appointment scheduling, and patient education.
8. Apply principles of documentation and demonstrate effective use of electronic systems for scheduling, insurance billing, coding, and medical records maintenance.
9. Demonstrate effective banking and bookkeeping techniques, including writing checks, preparing bank deposits, maintaining petty cash funds, and preparing employee payroll.
10. Demonstrate accounting functions such as posting charges, payments and adjustments, and collection agency receipts.
11. Identify the principles of medical malpractice insurance and develop a plan for professional and personal liability coverage in the workplace.
12. Demonstrate and practice professional conduct in the workplace and effective written and oral communication with patients, coworkers, and supervisors.


Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.


Required Textbooks and Resources

AHS-2200-VO01 Link to Textbooks/Resources Information for this course in eCampus.

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.


Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

 HighLow
A+10098
A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
P10060
NPLess than 600


Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.

Accessibility Services for Students with Disabilities:


CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.


Academic Integrity


CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.