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Essential Objectives

Course Syllabus

Revision Date: 11-Jun-24

Fall 2024 | AHS-1045-VJ01H - Introduction to Health Care

Hybrid Class

Hybrid courses combine online instruction with limited in-person meetings throughout the semester. Hybrid courses can take place in standard or accelerated formats.

Location: Upper Valley
Credits: 3 (45 hours)
Hybrid Section: This course meets both online and at the site office. See below or consult Self Service - Search for Courses and Sections for specific dates and times.
Semester Dates: 09-03-2024 to 12-16-2024
Last day to drop without a grade: 09-16-2024 - Refund Policy
Last day to withdraw (W grade): 11-04-2024 - Refund Policy
Open Seats: 12 (as of 07-13-24 2:05 PM)
To check live space availability, Search for Courses.
Comments: This class meets online weekly and in-person at CCV Upper Valley on 9/18, 10/9, 10/30, 11/20, and 12/11 from 6-8:45 PM.


Terri Eastman
View Faculty Credentials
View Faculty Statement
Hiring Coordinator for this course: Danielle Lafleur Brooks

Course Description

This course provides students with an introduction to the professional health care workplace. Students explore current trends in healthcare as well as the legal and ethical responsibilities of healthcare professionals. Students gain knowledge and practical skills in communication, workplace safety, physical assessment, and caregiving. Basic concepts in medical math, medical terminology, human biology, and human development are introduced.

Essential Objectives

1. Identify fundamental components of the health care delivery system, including current trends and challenges.
2. Identify biases in healthcare, including discrimination, implicit bias, and systemic racism, and the impact they have on the health outcomes of individuals and groups.
3. Describe professional conduct in the healthcare workplace, including expected attitudes, behaviors, standards of dress and hygiene, and teamwork in the care of others.
4. Demonstrate effective oral and written communication techniques for a healthcare setting to include communication with patients, co-workers, and supervisors, including diverse populations.
5. Dramatize interactions with patients, including telephone conversations, appointment scheduling, patient reception, and patient education.
6. Describe ethical and legal responsibilities in a health care setting, including a full understanding of HIPAA regulations.
7. Demonstrate personal and workplace safety techniques, including infection control procedures, body mechanics and safe lifting, and environmental hazards in a health care setting.
8. Employ knowledge of basic body systems and human development to discuss wellness and disease states.
9. Demonstrate math skills and recording standards associated with common measurements, conversions, and calculations in a healthcare setting.
10. Demonstrate and practice physical assessment skills, including obtaining vital signs, height and weight measurements, and general assessment, such as pain evaluation and psychosocial observations.
11. Explore the scope and diversity of career opportunities in health care, establish professional goals, and outline steps to achieve those goals through assignments such as informational interviews, job shadows, or other career-exploration activities.

Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.

Required Textbooks and Resources

*** This is a no cost textbook or resource class. ***

This course uses one or more textbooks/books/simulations.

Fall 2024 textbook details will be available on 2024-05-20. On that date a link will be available below that will take you to eCampus, CCV's bookstore. The information provided there will be specific to this class. Please see this page for more information regarding the purchase of textbooks/books.

AHS-1045-VJ01H Link to Textbooks for this course in eCampus.

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.

Artificial Intelligence(AI) Policy Statement

CCV recognizes that artificial intelligence (AI) and generative AI tools are widely available and becoming embedded in many online writing and creative applications.

Integrated: This course's generative AI policy acknowledges the use of AI is an essential skill in today's world. By using genAI for specific purposes, students become equipped with relevant skills and tools necessary to thrive in a technology-driven society. Emphasizing the mastery of generative AI should empower you to harness its potential, enhancing your problem-solving abilities and preparing you for future challenges and opportunities. Be aware, however, that any time generative AI is used at any point in the assignment without attribution it may be considered a violation of CCV's Academic Integrity Policy.


I use a variety of teaching modalities and methods to help you succeed in the course. A sampling of these include:

  • Small and large group discussions
  • Interactive projects and/or activities
  • Readings, writing, and inquiry-based research
  • Role Play/Patient Scenarios
  • Case based learning
  • Guest speakers
  • Canvas discussions

Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

A Less than 9893
A-Less than 9390
B+Less than 9088
B Less than 8883
B-Less than 8380
C+Less than 8078
C Less than 7873
C-Less than 7370
D+Less than 7068
D Less than 6863
D-Less than 6360
FLess than 60 
NPLess than 600

Weekly Schedule

Week/ModuleTopic  Readings  Assignments


September 3rd

Your Career in Health Care

Health Care Yesterday, Today and Tomorrow


Your Career in Health Care-Chapter 1 Pages 1-32

Health Care Today, Yesterday and Tomorrow-Chapter 2 Pages 37-58


Professional Statement

Post Session Quiz 1



September 9th

Ethical and Legal Responsibilities

The Language of Health Care-Medical Terminology

Medical Math-Importance of Math in Health Care


Ethical and Legal Responsibilities-Chapter 3: Pages 64-84

The Language of Health Care-Medical Terminology-Chapter 4: Pages 90-101

Medical Math-Importance of Math in Health Care-Chapter 5: Pages 106-124


Canvas Discussion Post-Thinking it Through-Medical Errors

Post Session Quiz



In Person Session: September 18th

The Human Body-Organization of the Human Body

Structure and Function of the Human Body-Importance of Anatomy and Physiology

Growth and Development-Knowing your Patient


The Human Body-Organization of the Human Body-Chapter 6: Pages 130-136

Structure and Function of the Human Body-Importance of Anatomy and Physiology-Chapter 7: Pages 141-182

Growth and Development-Knowing your Patient-Chapter 8: Pages 187-200


Post Session Quiz

Knowing Your Patient-Interview



September 23rd

Personal and Workplace Safety-Body Mechanics

Infection Control-The Importance of Infection Control in Health Care


Personal and Workplace Safety-Body Mechanics-Chapter 9: Pages 206-214

Infection Control-The Importance of Infection Control in Health Care-Chapter 10: Pages 218-253


Post Session Quiz

Germ Patrol Exercise



September 30th

Environmental Safety-Importance of Environmental Safety in Health Care


Environmental Safety-Importance of Environmental Safety in Health Care-Chapter 11: Pages 259-271


Post Session Quiz

Emergency! 911 Activity



In Person Session: October 9th

Behaviors for Success

Lifestyle Management-Importance of a Healthy Lifestyle

Professionalism-The Meaning of Professionalism


Lifestyle Management-Importance of a Healthy Lifestyle-Chapter 12: Pages 277-293

Professionalism-The Meaning of Professionalism-Chapter 13: Pages 299-303


Post Session Quiz

Canvas Discussion- Social Media and Professionalism



October 14th

Professional Development and Lifelong Learning


Professional Development and Lifelong Learning-Chapter 14: Pages 307-314


Post Session Quiz

What Does Your Career Ladder Look Like Assignment



October 21st

Communication in the Health Care Setting

The Patient as Individuals


The Patient as Individuals-Chapter 15: Pages 318-331


Post Session Quiz

Canvas Discussion: Dealing with Loss



In Person Session: October 30

The Patient as an Individual-Chapter 15

The Communication Process-Chapter 16


The Patient as an Individual-Chapter 15: Pages 318-331

The Communication Process-Chapter 16: Pages 338-354


Post Session Quiz

Canvas Discussion:Thinking It Through "Patient Open Ended Questions"



November 6th

Written Communication

Job Leads and the Resume


Written Communication: A Vital Link in Health Care-Chapter 17: Pages 360-374

Job Leads and the Resume-Chapter 24: Pages 513-528


Post Session Quiz

Creation of Professional Employment Documents

  • Cover Letters
  • Resumes
  • References



November 13

Computers in Health Care

Medical Documentation and Recordkeeping


Computers in Health Care-Chapter 18: Pages 379-394

Medical Documentation and Recordkeeping-Chapter 19: 399-409


Post Session Quiz

Your Personal Health Record Assignment



In Person-November 20th

Health Care Skills-General Patient Assessment and Vital Signs

Emergency Procedures


Health Care Skills-General Patient Assessment and Vital Signs-Chapter 20: Pages 414-433

Emergency Procedures-Chapter 21: Pages 442-466


Post Session Quiz



November 27th

Paying for Health Care


Paying for Health Care-Chapter 22: Pages 482-492


Post Session Quiz

Canvas Discussion: Thinking it Through-How much does it cost?



December 4th

Job Leads and the Resume


Review Job Leads and the Resume-Chapter 24: Pages 513-528


Post Session Quiz

Completed Resume and Cover Letter

Three Professional References



In Person-December 11th

Interview, Portfolio and Application


Interview, Portfolio and Application-Chapter 25: Pages 532-542


Post Session Quiz

Mock Interviews

Position Applications

After Interview Thank You


Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

  • In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
  • Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
  • Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.

Participation Expectations

Particpation Expectations

Participation in class is a professional responsibility.

  • Full participation requires active and thoughtful engagement in class each week. The following habits and skills are important. You'll have the opportunity to self-assess and receive instructor feedback on each of these areas at the mid-point and the end of the semester.
  • Read the assigned material and demonstrate an understanding of those resources in your assignments and posts.
  • When asked to participate in Canvas discussion posts, you should post an original response to the assignmentand a minimum of two responses to peers.
  • Posts should be substantive and demonstrate college-level writing. A substantive post is well-developed, a minimum 150 words, and references the reading or another appropriate source. A substantive post is NOT one or two sentences of general statements or unsupported opinion.
  • Attend class regularly, on-time and for the full session.
  • Complete all of the week's reading and assignments before the start of class.
  • Listen to others attentively and with an open mind.
  • Positively contribute to class discussions and activities.
  • Ask questions and seek help when you need it.
  • Challenge yourself to do your best work.

Missing & Late Work Policy

  • If you are having difficulty meeting the course expectations, your first duty as a professional is to notify me, the instructor. Having a conversation with the instructor will allow both of us to determine what the circumstances are and how we should address the situation together.
  • Late assignments can be submitted up to one week past the deadline. You will lose 10 points onthat an assignment. After a week, it will no longer be accepted for credit.
  • Late work is not accepted in the discussion forum. Interacting with classmates is an essential part of online discussions and cannot be made up after the fact.
  • Extensions will be granted only in extenuating circumstances. If a lengthy medical problem or other emergent personal issue will result in missing weekly discussions and/or assignments, please contact your instructor as soon as possible.
  • Students who know that they will not have course access for any given week should make arrangements with their instructor to complete assignments and participation requirements prior to the absence.

Accessibility Services for Students with Disabilities:

CCV strives to mitigate barriers to course access for students with documented disabilities. To request accommodations, please
  1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
  2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
  3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Integrity

CCV has a commitment to honesty and excellence in academic work and expects the same from all students. Academic dishonesty, or cheating, can occur whenever you present -as your own work- something that you did not do. You can also be guilty of cheating if you help someone else cheat. Being unaware of what constitutes academic dishonesty (such as knowing what plagiarism is) does not absolve a student of the responsibility to be honest in his/her academic work. Academic dishonesty is taken very seriously and may lead to dismissal from the College.