CCV - Course Blurbs and Essential Objectives
 
 
 

Catalog Year


Current Catalog Year: 2025-2026

Course Blurbs and Essential Objectives

SWK-2010   Introduction to Case Management   3 Credits
 
This course provides an overview of social work methods with an emphasis on case management services. Students use observational, problem-solving, recording, and relationship-building skills to explore topics such as the history and development of the social service profession, the nature of social work practice, the interface between individuals and the environment, and ethical dilemmas inherent in case management, including needs and issues related to developmental and physical disabilities, socioeconomic status, education, substance abuse, and family violence.
 
    1. Explore the history and development of social work practice and its central focus on the interface between individuals and environment.
    2. Identify the role and responsibilities of a case manager and other professionals working in a social services environment.
    3. Discuss holistic approaches for working with individuals, families, groups, and communities.
    4. Practice relationship-building and communication strategies with service providers.
    5. Demonstrate effective techniques for interviewing and relationship-building with clients.
    6. Observe and record complex human behavior and events accurately and thoroughly for progress notes and report writing.
    7. Practice the essential components of a successful case management, including intake, needs assessment, trauma-informed practice, individualized action plans, service planning, monitoring, and evaluation.
    8. Explain how personal values and ethics influence working with clients and cases, as well as the ways in which implicit and explicit bias can impact professional decision-making and interactions.
    9. Discuss practices that help diverse populations overcome barriers and encourage self-sufficiency in a variety of ways, including financial independence and cultural adaptation.
    10. Explore practices that promote resiliency among clients, their families, and practitioners.


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