CCV - Course Blurbs and Essential Objectives
 
 
 

Catalog Year


Current Catalog Year: 2025-2026

Course Blurbs and Essential Objectives

COM-1010   Effective Workplace Communication   3 Credits
 
Students develop effective communication skills for use in workplace settings through practical activities and exercises. Focuses on communication with co-workers, supervisors, and customers. Students learn to organize and express ideas, deliver oral presentations to different audiences, and work with others to make decisions and solve problems. Examines the role each individual plays in the effectiveness of an organization and the importance of communication for individual professional development.
 
    1. Identify the means that individuals use to communicate effectively in the workplace and apply strategies for effective communication with co-workers, supervisors and customers in a variety of settings.
    2. Explore the many factors that influence workplace communication patterns within and across cultures, including those of race, class, gender, religion, abilities, and sexual orientation.
    3. Prepare a formal presentation that demonstrates proficiency using the CCV Oral Communication Rubric.
    4. Explore the impact of technology on communication in the workplace.
    5. Practice techniques of self-management and recognize the role the individual plays in the overall effectiveness of an organization.
    6. Analyze one's own effectiveness in organizational communication and develop strategies for improved communication skills based on individual professional goals.


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