Course Syllabus

Spring 2024 | COM-1010-VO03S - Effective Workplace Communication

Synchronous Class

Synchronous courses are delivered through a combination of online and regularly-scheduled Zoom sessions. In synchronous classes, students must attend Zoom sessions and actively engage with each other and faculty in course activities and discussions.

Faculty

Karen McGovern
View Faculty Credentials

Hiring Coordinator for this course: Ashraf Alamatouri

General Education Requirements

CCV Communication

Note

Many degree programs have specific general education recommendations. In order to avoid taking unnecessary classes, please consult with additional resources like your program evaluation, your academic program catalog year page, and your academic advisor.

Courses may only be used to meet one General Education Requirement.

Course Description

Students develop effective communication skills for use in workplace settings through practical activities and exercises. Focuses on communication with co-workers, supervisors, and customers. Students learn to organize and express ideas, deliver oral presentations to different audiences, and work with others to make decisions and solve problems. Examines the role each individual plays in the effectiveness of an organization and the importance of communication for individual professional development.

Essential Objectives

1. Identify the means that individuals use to communicate effectively in the workplace and apply strategies for effective communication with co-workers, supervisors and customers in a variety of settings.
2. Explore the many factors that influence workplace communication patterns within and across cultures, including those of race, class, gender, religion, abilities, and sexual orientation.
3. Prepare a formal presentation that demonstrates proficiency using the CCV Oral Communication Rubric.
4. Explore the impact of technology on communication in the workplace.
5. Practice techniques of self-management and recognize the role the individual plays in the overall effectiveness of an organization.
6. Analyze one's own effectiveness in organizational communication and develop strategies for improved communication skills based on individual professional goals.

Required Technology

More information on general computer and internet recommendations is available on the CCV IT Support page. https://support.ccv.edu/general/computer-recommendations/

Please see CCV's Digital Equity Statement (pg. 45) to learn more about CCV's commitment to supporting all students access the technology they need to successfully finish their courses.

Required Textbooks and Resources

*** This is a no cost textbook or resource class. ***

COM-1010-VO03S Link to Textbooks/Resources Information for this course in eCampus.

The last day to use a Financial Aid Advance to purchase textbooks/books is the 3rd Tuesday of the semester. See your financial aid counselor at your academic center if you have any questions.

Methods

Large and small group discussions

Weekly reading and writing assignments

Weekly discussion forums

Mid term paper

Ted talks and other videos

Group activities

Final project and presentation

Evaluation Criteria

Grading

20 % Class participation(this means attendance if synchronous and/or weekly discussion forums, engagement in discussions, asking questions, sharing thoughts on readings and videos, helping others, leadership in small groups)

20 % Weekly written assignments(there will be 10 reflection papers due each week until it is time to work on your presentation)

20 % Mid Term Paper(more to follow, think identifying a topic that has intrigued you up to this point, dig deeper on your own, expand on its relevance in effective workplace communication. 5 to 10 pages double spaced. This is not a Research Paper)

20 % Preparation for Presentation(This includes presentation topic proposal, outline, drafts of work on presentation, resume and research on your topic. These will be weekly assignments later in the semester)

20 % Final presentation(Guidance and expectations will be found in Canvas, have fun with this, pick a topic that is of interest and important to you. You will present a 15 minute presentation to the class or recorded and uploaded depending on class format)

Grading Criteria

CCV Letter Grades as outlined in the Evaluation System Policy are assigned according to the following chart:

	High	Low
A+	100	98
A	Less than 98	93
A-	Less than 93	90
B+	Less than 90	88
B	Less than 88	83
B-	Less than 83	80
C+	Less than 80	78
C	Less than 78	73
C-	Less than 73	70
D+	Less than 70	68
D	Less than 68	63
D-	Less than 63	60
F	Less than 60
P	100	60
NP	Less than 60	0

Weekly Schedule

Attendance Policy

Regular attendance and participation in classes are essential for success in and are completion requirements for courses at CCV. A student's failure to meet attendance requirements as specified in course descriptions will normally result in a non-satisfactory grade.

• In general, missing more than 20% of a course due to absences, lateness or early departures may jeopardize a student's ability to earn a satisfactory final grade.
• Attending an on-ground or synchronous course means a student appeared in the live classroom for at least a meaningful portion of a given class meeting. Attending an online course means a student posted a discussion forum response, completed a quiz or attempted some other academically required activity. Simply viewing a course item or module does not count as attendance.
• Meeting the minimum attendance requirement for a course does not mean a student has satisfied the academic requirements for participation, which require students to go above and beyond simply attending a portion of the class. Faculty members will individually determine what constitutes participation in each course they teach and explain in their course descriptions how participation factors into a student's final grade.

Accessibility Services for Students with Disabilities:

1. Provide disability documentation to the Accessibility Coordinator at your academic center. https://ccv.edu/discover-resources/students-with-disabilities/
2. Request an appointment to meet with accessibility coordinator to discuss your request and create an accommodation plan.
3. Once created, students will share the accommodation plan with faculty. Please note, faculty cannot make disability accommodations outside of this process.

Academic Integrity